Case Coordinator

Indiana; Indianapolis (IN); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

Health savings account

Pension plan

Paid leave

Education reimbursement

Free parking

LinkedIn Learning access

Job summary

The State of Indiana is hiring for a paraprofessional role within the Division of Disability and Rehabilitative Services. You will support Vocational Rehabilitation staff, assist in eligibility processing, and provide VR orientation to applicants. Some travel is required.

Ideal candidates have two years of college coursework with relevant experience in social services. A degree is not required, and benefits are comprehensive for full-time employees.

Qualifications

• Ability to research, analyze, and compile topics related to program area.
• Clear and effective verbal and written communication.
• Ability to operate effectively in group decision-making processes.
• Tact in dealing with agency personnel and the public.
• Specialized knowledge of accounting and budgeting.

Responsibilities

• Provide paraprofessional, technical and fiscal support to VR staff.
• Assist in acquiring consumer records from multiple sources for eligibility processing.
• Lead VR orientation for program applicants in group or one-on-one settings.
• Travel as required for program support and coordination.
• Assist in preparing program reports and budgets, and purchasing services.

Skills

Research & analysis

Effective communication

Group decision-making

Interpersonal tact

Budgeting knowledge

Education

Two years of college coursework

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration (FSSA):

The Division of Disability and Rehabilitative Services manages the delivery of services to children and adults with intellectual and developmental disabilities and has two overarching responsibilities: to facilitate partnerships that enhance the quality of life for children and adults with physical and cognitive disabilities; and to provide them with continuous, life-long support.

Role Overview:

This role provides paraprofessional, technical and fiscal support for Vocational Rehabilitation (VR) Counselors and other professional VR staff by completing case management/coordination tasks to ensure timely processing of VR cases and quality of service delivery. You will support the VR eligibility determination process through acquisition of consumer records from medical facilities, psychologists, schools, employers, other state agencies, etc. Additionally, you will provide the VR Orientation for program applicants in a group setting or one-on-one. This role requires some travel.

The ideal candidate will have two years of college coursework plus one year of experience providing direct client services in a social services setting. Additional experience or education may substitute for the desired education and experience.

The salary for this position traditionally starts at$42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Research and compile information on specific aspects of the program such as procedures, needs and policies.
• Answer customer questions about program policies and procedures.
• Establish, organize, and maintain current and historical files related to the program.
• Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services.
• Maintain, monitor, and order program assets.
• Assist supervisor in the development and planning of overall program and its role in the functioning of the agency.
• Schedule, prepare, and disseminate all program related training materials.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of program area including pertinent rules and regulations.
• Specialized knowledge of applicable legislation, guidelines, agency policy and professional standards and practices.
• Ability to research, analyze, and compile specific topics related to program area.
• Ability to communicate effectively.
• Ability to operate effectively in a group decision-making process.
• Tact in dealing with other agency personnel and the public.
• Specialized knowledge of accounting and budgeting.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .