CASE COORDINATOR

Region Ten Community Services Board; Charlottesville (VA); On-site; USD 44,000 - 66,000; Full time

Job summary

Region Ten Community Services Board is seeking a Case Coordinator for full-time overnight shifts in Charlottesville, VA. This QMHP or QMHP-T role supports 24-hour crisis services as part of an interdisciplinary crisis team.

The position requires Virginia QMHP-T status (or eligibility), with at least two years of community mental health experience and a bachelor's degree preferred. Will work on-site at 504 Old Lynchburg Rd, Charlottesville.

Qualifications

• Must meet Virginia QMHP-T qualifications.
• QMHP-T status with 2+ years in community mental health preferred.
• Bachelor's degree in a human services field preferred.

Responsibilities

• Assist in providing the continuum of crisis services on the crisis team.
• Work as part of an interdisciplinary team during overnight shifts.
• Maintain documentation and reporting per Region Ten policies.

Skills

Typing

Data entry

Communication

Crisis intervention

Reporting

Education

Bachelor's degree in human services

Job description

REQ: 79000063

POSITION TITLE: Case Coordinator

Seeking full time overnight QMHP or QMHP-T to support 24 hour crisis services. Work on a dynamic interdisciplinary crisis team.

GENERAL STATEMENT OF RESPONSIBILITIES:

This is a FLSA non-exempt position. The incumbent assists in fulfilling the duties involved with the provision of the continuum of crisis services within the Center. In fulfilling position duties the incumbent at times may find him/herself the only staff member on site, therefore a high level of professionalism and excellent attendance is necessary. The incumbent reports to the Director of Crisis Services and duties require proceeding alone under standard practices with referral of questionable situations to the supervisor or other staff as identified. Standard practices allow for the independent accomplishment of recurring tasks and use of own initiative for prioritizing the work schedule. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.

QUALIFICATIONS:

At minimum, must meet Virginia qualifications as a Qualified Mental Health Professional in Training (QMHP-T). Complete QMHP status along with minimum 2 years’ experience in community mental health, and Bachelor’s Degree preferred.

EDUCATION:

• Bachelor’s degree in a human services program is preferred.

EXPERIENCE:

• Experience working with individuals with behavioral health needs for at least two years is preferred.

CERTIFICATION/LICENSE:

• The incumbent in this position must possess QMHP status or qualify for QMHP-T status in the Commonwealth of Virginia (required).
• A valid Virginia Driver’s license as issued by the Division of Motor Vehicles are required.
• A certificate of valid personal automobile insurance must be provided.

KSAS

Knowledge of: Electronic Heath Record; internet skills; standard office practices and procedures; use of equipment to include telephone, copier, fax, calculator and keyboard; standard business English; spelling; community resources; problem solving skills; statewide public mental health system; resources and treatment options available for the various populations in this community; general principles of record keeping; intellectual and developmental disabilities, mental health diagnoses, alcohol/substance abuse issues, and behavioral health crises; and confidentiality as it relates to crisis situations. Incumbent will deal with civil commitment procedures including Emergency Custody Orders (ECO) and Temporary Detention Orders (TDO), transportation options, voluntary and involuntary hospitalizations, including different criteria for children, adults and geriatrics; statutes related to emergency services. Knowledge of relevant statutes and issues is preferred.

Skills in

Typing; gathering, inputting, and organizing data; professional level of communication with a diverse range of people; public relations; crisis intervention theory techniques over phone; providing emergency consultation in a professional manner to clients, family members, police, sheriffs, magistrates, judges, courts, admission staff, doctors, hospitals and other community agencies; and report writing.

Abilities to

establish positive care-giving relationships with seriously mentally ill individuals; communicate effectively with all staff, consumers, and stakeholders/community partner agencies; complete paperwork and required documentation; work cooperatively as a team member with other care providers

HOURLY SALARY RANGE:

GRADE: 9 $21.02 - $31.53 per hour

SCHEDULE:

40 hours weekly; evening, overnight, holiday and/or weekend work may be required.

POSITION LOCATION:

504 Old Lynchburg Rd. Charlottesville, VA 22903