Case Aide Supervisor

Lutheran Child and Family Services of Illinois; Evergreen Park (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Tuition reimbursement

Licensure paid (LCSW/LCPC)

Tuition discounts

Leadership training

Public loan forgiveness

Job summary

Lutheran Child and Family Services of Illinois seeks a Case Aide Supervisor to lead a team of Case Aides, ensuring adherence to agency policies and high-quality service delivery in Illinois communities. The role emphasizes supervision, training, and timely documentation to support vulnerable families.

Qualifications include a degree in social work or related field (or substantial Child Welfare experience with a high school diploma) and strong leadership skills.

Qualifications

• Bachelor’s or Associate’s Degree in Social Work, Human Service, Psychology, or a related field preferred.
• Minimum of 3 years of experience in Child Welfare required, or a high school diploma with 5 years of Child Welfare experience.
• Demonstrated organizational ability and scheduling/logistics experience.
• Excellent leadership and interpersonal skills.

Responsibilities

• Provide case assignments, direct supervision, guidance, and support to Case Aides with adherence to agency policies and documentation.
• Oversee recruitment, hiring, and training processes for program staff.
• Maintain accurate reporting and records of case progress, incidents, and interventions; coordinate with community resources.
• Monitor assignments, visits, and documentation; ensure timely communication.
• Schedule and arrange visits, ensure safety, and oversee transport logistics as needed.
• Conduct regular supervision and professional development of staff.
• Lead weekly team meetings and coordinate with Home and Foster Care units as required.
• Assist with oversight of Initial Clothing and Equipment as needed.
• Travel through high-risk communities and occasional evenings/weekends.

Skills

Driving

Organizational ability

Communication

Leadership

Decision making

Child welfare knowledge

Software knowledge

Education

Bachelor’s or Associate’s Degree in Social Work/related field

High school diploma + 5 years Child Welfare experience

Job description

Gain a meaningful career helping children and families thrive. If you have a desire to help others, this might be the place for you. Join our welcoming environment and make an impact!

The team at LCFS brings their best to the important work of strengthening families and building futures for children and parents. As a leading child welfare agency with 16 locations across Illinois, our mission is to nurture and strengthen children and families in need. Be a part of a team that is a leader in innovative best practice and strong child welfare outcomes!

Full Time Employee Benefits

Professional Development/ Training and Support

Health and Wellness

Work/Life Balance

Life Insurance & Disability Insurance

Employee Recognition/Staff Engagement

• Tuition Assistance/ Reimbursement Program (up to $3,000/year after first year of employment)
• Employer paid licensure for LCSW and LCPC
• University tuition discount available upon hire:
• Chamberlain University: 10% discount
• Lewis University: 20% discount
• National Louis University: 10% discount
• Extensive Leadership Training and Professional Development Classes
• LGBTQ+ Training
• Supervisory support
• Public Loan Forgiveness Organization

Equal Opportunity Employer

LCFS is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, age, sex, disability, protected veteran status, or any other characteristic protected by applicable law.EEOC_KnowYourRights

Location: Evergreen Park, IL

Job Id:2159

# of Openings:1

Effective Date: March 1, 2024

NON-MANAGEMENT JOB DESCRIPTION

Job Title: Case Aide Supervisor

Exempt/Non-exempt: EXEMPT

Essential Functions:

• Primarily responsible for providing case assignments, direct supervision, guidance, and support to Case Aides, ensuring their adherence to agency policies and best practices, ensuring follow through and appropriate communication and documentation occurs in a timely and accurate manner.
• Oversee the recruitment, hiring, and training processes for program staff, ensuring the development of a skilled and dedicated team.
• Ensure accurate and timely reporting, maintaining meticulous records of case progress, incidents, and interventions. Collaborate with community resources and agencies to enhance support services available to clients and Case Aides.
• Maintain tracking of assignments and scheduled visits, ensuring accurate and corresponding documentation.
• Ensure scheduling and logistic information is provided and all required visits are completed safely.
• Provides regular supervision with corresponding documentation and professional development of staff.
• Conducts team meetings on a weekly basis.
• May provide oversight of the Initial Clothing and Equipment
• Monitors the quality and quantity of case aide services provided by the case aides.
• May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed.
• Maintains and conveys knowledge of car seat safety protocol and regulatory requirements to staff.
• Works effectively with other supervisors to assure the orderly transfer to cases into the Home and Relative/Traditional Foster Care Unit.
• Appropriately communicate with all members of the child welfare team and respond in a timely manner.
• Provide timely approval of expense reimbursements, timecards, and overtime requests.
• Performs other duties as assigned.

Knowledge and Ability Requirements:

• Ability to drive one’s own vehicle and transport children, youth, and adults as needed.
• Demonstrated organizational ability and Demonstrated scheduling and logistics experience.
• Excellent communication skills and development of team building.
• Exercise good judgment and critical thinking skills.
• Understanding of child welfare practices, policies, and regulations.
• Excellent leadership and interpersonal skills.
• Ability to make sound decisions under pressure.
• Proficiency in utilizing relevant software and technology for case management.

Education and Experience:

Bachelor’s or Associate’s Degree in Social Work, Human Service, Phycology, or a related field preferred, with a minimum of 3 years of experience in Child Welfare required. Or a high school diploma with 5 years of Child Welfare experience.

Physical Demands and Other Requirements:

To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver’s license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate.

Position Responsibilities/Program Execution and Decision Making:

• Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
• Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
• Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
• Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
• Other Responsibilities: All other tasks and responsibilities as assigned.

We expect the LCFS organizational culture to be color cognizant, believing in the importance of racial and ethnic differences because of their profound impact on individuals, groups, communities and society, as well as acknowledging the accompanying widespread racism and discrimination in our broader society. We expect that within the organization there be explicit, productive conversations about the role of race and culture in the work we do, as well as advocacy for addressing the social injustices that result from systemic racism.