CASE AIDE - RECORDS ASSISSTANT

Arizona Department of Child Safety; Tucson (AZ); On-site; USD 20,000 - 28,000; Full time

Job summary

The Arizona Department of Child Safety is hiring a Case Aide-Records Assistant at the Tucson location. You will support the Case Manager, manage electronic records, and assist with court documents and packet preparation. The role requires travel alongside client visits and potential after-hours work.

Ideal candidates have a High School Diploma or GED, a valid driver's license, and the ability to obtain a Fingerprint Clearance Card. Training and room for growth are offered within DCS.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with a satisfactory 39‑month driving record.
• Ability to obtain and maintain DPS Level One Fingerprint Clearance Card.
• Previous work history with Central Registry/Public Record considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document management of electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case management and clerical support.

Skills

Build trustful relationships

Communication with compassion

Attention to detail

Digital coordination tools

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Teams

Video conferencing

Job description

We're Hiring!

CASE AIDE - RECORD ASSISSTANT

2760 S. 4th Avenue

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We're Hiring!

CASE AIDE - RECORD ASSISSTANT

2760 S. 4th Avenue

Tucson, AZ 85713

https://dcs.az.gov/careers

Salary: $17.3484 hourly

Closing Date: 10/1/2026

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission‑driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide-Records Assistant at DCS can be a life‑changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

As an Case Aide-Records Assistant, you’ll:

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

The Perks