Case Aide - Ramsey County

Thomas Allen, Inc.; Northern (KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

HSA

FSA

Retirement Plan

Mileage Reimbursement

Training & Certification

Employee Recognition

Mental Health Support

Career Growth

Job summary

Thomas Allen, Inc. is seeking a Case Aide to perform administrative tasks in a support role for the care coordination team. The position involves filing, data entry, mailing, and managing office supplies while ensuring accurate client records and timely information flow.

Hybrid work arrangements apply after onboarding; the role requires basic clerical experience and strong attention to detail in a fast-paced human services setting.

Qualifications

• At least 1 year of post-secondary education OR administrative/clerical experience.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access).
• Effective written and verbal communication in English.

Responsibilities

• Complete administrative duties such as filing, faxing, paperwork, and file preparation, mail-outs, etc.
• Maintain and distribute client and client coverage lists for the division
• Help case managers obtain necessary forms and information from providers
• Work with case managers
• Complete other duties as assigned

Skills

Administrative experience

Communication

Attention to detail

English proficiency

Education

Post-secondary education

Tools

Microsoft Office Suite

Job description

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

We have offices throughout the seven-county metro area and offer hybrid work arrangements after completing new-hire orientation and onboarding.

FLSA Status: Full-time, Hourly, Non-Exempt
FTE: 1.0 (40 hours per week)
Hiring Range: $17.50- $18.75 USD Hourly DOE

The Case Aide performs administrative tasks and does not have direct client contact. Some of these tasks could include, auditing client files, data entry, electronically filing, mailing, and managing the office supply order.

Key Responsibilities:

• Complete administrative duties such as filing, faxing, paperwork, and file preparation, mail-outs, etc.
• Maintain and distribute client and client coverage lists for the division
• Help case managers obtain necessary forms and information from providers
• Work with case managers
• Complete other duties as assigned

Required Qualifications:

• At least 1 year of post-secondary education OR administrative assistant, office/clerical work experience, case aide or closely related experience

Preferred Qualifications:

• Experience with Microsoft Office Suite (Word, Excel, Outlook, Access)
• Experience in the Human Services field preferred
• Experience with billing or time reporting
• Preference given to associate's degree applicants

Additional Requirements

• Valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Must be able to carry/lift 30 pounds
• Proficient computer skills, ability to work independently, meet deadlines, and excellent attention to detail
• Background clearance
• Effective communication skills in English, both written and verbal
• Must be at least 18 years of age

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week):

• 7 Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Why Join Us?

• Be part of a dynamic team dedicated to making a difference in individuals' lives.
• Opportunities for growth and professional development through ongoing training.
• A supportive and inclusive work environment.
• Competitive compensation and benefits.
• Make a lasting impact on the community and individuals we serve.

Join our team and make a difference!

Thomas Allen is an Equal Opportunity Employer committed to diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.