Case Aide

Necco; Fairmont (WV); On-site; USD 32,000 - 45,000; Full time

Job summary

Necco is seeking a dedicated Case Aide to support children, foster families and young adults with program administration, service delivery and access to community resources. You will work across offices, schools, community sites and foster homes to equip clients with tools for permanency and independence while collaborating with case managers and life coaches for high-quality supports.

The role requires compassionate communication, reliability and the ability to manage documentation, scheduling

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Excellent communication and organizational abilities are essential.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Assist the Program Director, case managers, and life coaches in delivering client services.
• Provide general program support, including data entry, documentation collection, and case file management.
• Complete administrative tasks related to service coordination and client support.
• Assist with transportation for clients to school, therapy, visits and activities.
• Support foster families, children, and young adults by connecting them to community resources.
• Help develop life skills such as financial literacy, job readiness, and independent living.
• Coordinate service plans, scheduling and treatment team meetings; support on-call needs.

Skills

Communication skills

Organizational skills

Valid driver's license

Background checks

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!

Position Summary:

Necco is looking for a dedicated and compassionate Case Aide to support our team in delivering high-quality services to children, foster families, and young adults. This role provides critical programmatic, service, and administrative support to case managers and life coaches, ensuring clients receive the resources and assistance they need to thrive.

As a Case Aide, you will work in a variety of settings, including offices, schools, community locations, and foster homes. Your role will be instrumental in equipping foster youth and parents with the necessary tools and support to achieve permanency and long-term success.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Program Administration & Support

• Assist the Program Director, case managers, and life coaches in delivering client services
• Provide general program support, including data entry, documentation collection, and case file management
• Complete administrative tasks related to service coordination and client support

Service Delivery & Client Support

• Assist with transportation for clients, including school, therapy, visitation, placement, discharges, and community activities
• Provide direct support to foster families, children, and young adults by connecting them to relevant community resources
• Support life skill development for clients, including financial literacy, job readiness, and independent living skills
• Participate in on-call support, including assisting with extended hospital stays as needed
• Facilitate support groups, special events, and activities aligned with treatment goals
• Assist in coordinating service plans, scheduling, and facilitating treatment team meetings
• Help set up new apartments for young adults entering the Independent Living (IL) Program
• Supervise client activities to ensure a safe and supportive environment
• Provide school and vocational support, helping clients access educational and careerresources
• Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position
• Complete Medicaid services and documentation as required
• Practice Ruthless Pragmatism
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• Must be at least 21 years old (per state regulations)
• High school diploma or equivalent required (Associate or Bachelor’s degree preferred)
• Valid driver’s license and reliable transportation
• Minimum of 1 year experience in human services or a related field
• Strong communication and organizational skills
• Ability to successfully pass all required background checks
• Auto insurance coverage of 100/300/100 required

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.