CAS Assoc Mapping Spec In Training

Medtronic plc; North Dakota; On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Job summary

Medtronic plc is seeking an experienced clinical specialist to provide expert EP lab support during cardiac mapping and ablation procedures. You will assist physicians and staff with mapping systems, generators, software, pumps, and accessories, delivering demonstrations and hands-on training to drive adoption of advanced mapping and ablation technologies.

The role involves troubleshooting in real-time, partnering with sales for account growth, and acting as a liaison among physicians, lab

Qualifications

• High School Diploma or equivalent with 4+ years in healthcare within EP/Cath Lab or cardiac sales.
• Bachelor/associate degrees may substitute for experience where noted.
• Experience providing clinical/technical support in live procedures is preferred.

Responsibilities

• Provide expert clinical and technical support during cardiac mapping and ablation procedures.
• Deliver hands-on case support using mapping systems, generators, software, pumps, and accessories.
• Conduct product demonstrations and lead in-service training for adoption of mapping/ablation technologies.
• Troubleshoot real-time technical and workflow issues in the EP lab with a proactive approach.
• Collaborate with sales to support account growth with clinical expertise and customer education.

Skills

Clinical knowledge of EP procedures

Technical support delivery

Cardiac electrophysiology familiarity

Education

High School Diploma or equivalent

Tools

Mapping systems

Electrophysiology equipment

Medical software

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

• Provide expert clinical and technical support to physicians and EP Lab staff during cardiac mapping and ablation procedures to ensure safe and effective therapy delivery.
• Deliver hands-on case support using advanced mapping systems, generators, software, pumps, and associated accessories.
• Conduct product demonstrations and lead in-service training to drive successful adoption of mapping and ablation technologies.
• Troubleshoot real-time technical and workflow issues in the electrophysiology lab with a proactive, solution-oriented approach.
• Partner with sales teams to support account growth by providing clinical expertise, technical insights, and customer education.
• Act as a key liaison between physicians, lab staff, sales, and technical teams to ensure seamless communication and high customer satisfaction.
• Build and maintain strong professional relationships with customers, establishing credibility as a trusted clinical resource.
• Identify workflow efficiencies and performance improvement opportunities within customer sites and collaborate with stakeholders to implement solutions.
• Maintain advanced knowledge of electrophysiology therapies, company products, and competitive technologies.
• Provide structured feedback from the field to marketing, R&D, and education teams to support product enhancements and future innovation.
• Support product installations, system upgrades, and new technology launches within assigned territory.
• Participate in territory planning, account reviews, and cross-functional business discussions.
• Support clinical research activities (pre-market, post-market, and external studies) at active clinical centers in coordination with clinical field teams.
• Maintain required documentation, compliance standards, and training certifications.

SPECIALIST CAREER STREAM:

Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

• Autonomy: Entry-level individual contributor on a project or work team. Works with close supervision.
• Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities.
• Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex. Makes minor changes in systems and processes to solve problems.
• Communication and Influence: Communicates primarily with internal contacts within immediate group. Contacts others to gather, confirm and convey information.
• Leadership and Talent Management: N / A – job at this level is focused on self-development.

Required Knowledge and Experience:

High School Diploma or equivalent and 4+ years of related work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field (OR Associate's Degree and 2+ years experience OR Baccalaureate Degree). For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.

• Salary ranges for U.S (excl. PR) locations (USD):$70,000 - $85,000
• The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Regular employees are those who are not temporary, such as interns.
• Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
• Please note some of the above benefits may not apply to workers in Puerto Rico.
• Further details are available at the link below: Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.