Cart Clerk

Winco Foods; Mesa (AZ); On-site; USD 24,000 - 30,000; Full time

Job summary

WinCo Foods is seeking a cart attendant to gather carts from the parking lot and provide friendly, courteous service to customers. The role involves operating a cart mover and pallet jack, lifting up to 40 lbs, and working in a 24/7 environment with varied hours.

Responsibilities include engaging customers, picking up litter, and maintaining cart areas. Must be at least 16 years old and able to comply with safety procedures.

Qualifications

• Ability to provide friendly, courteous service to customers.
• Ability to follow safety procedures and policies.

Responsibilities

• Gathers carts from parking lot using manual methods and cart pusher.
• Maintains a welcoming customer service attitude in a 24/7 operation.
• Cleans up litter and manages cart-related tasks as assigned.
• Performs duties safely, including lifting up to 40 lbs and handling up to 100 lbs.

Skills

Customer service

Safety awareness

Tools

Cart Mover

Manual Pallet Jack

Job description

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

Gathers carts from the parking lot. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
• Picks up litter from the grounds, planters and the cart room.
• Gathers stray carts in the store.
• Empty recycle machine containers into proper bins (glass, aluminum, plastic).
• Maneuver/stack bins for pick-up.
• Performs other duties as assigned or needed.

Requirements

Ability to:

• Consistently provide friendly, courteous service to internal and external customers.
• Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
• Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
• Reach in front and bend to pick up items at ground level.
• Stand, walk and move rapidly for long periods of time.
• Work out of doors in cold, hot, and inclement weather conditions.
• Exhibit mental awareness of what is going around them for safety in the parking lot.
• See carts needing to be gathered.
• Exhibit customer relation skills.
• Learn safety and department policies & procedures.
• Hear audible requests (i.e., pages, customers asking questions).
• Ability to lift up to 40 lbs. often from floor to 6 ft. high.
• Ability to maneuver up to 100 lbs. occasionally.
• Wear reflective vest while outside.
• Must be 16 years of age or older.
• Perform primary duties efficiently and accurately.

Additional Requirements:

• Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

• Cart Mover and associated remote control system.
• Manual Pallet Jack.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO/Inclusivity

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.