Cart Attendant: Customer Experience Champion

Sam's West, Inc.; Quincy (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company discounts

Disability insurance

Adoption assistance

Job summary

Sam's West, Inc. in Quincy, IL is hiring a member assistant – cart attendant to keep the parking lot tidy, assist members with purchases, and ensure carts are readily available. You will stand for long periods, help load items into vehicles, and maintain a positive member experience in all weather conditions.

The role emphasizes fast-paced multi-tasking, high member satisfaction, and a proactive approach to solving problems while following store policies.

Responsibilities

• Notify members when pickup times are delayed and offer alternatives.
• Ensure items are selected and packaged according to company policies.
• Assist members with loading purchases into vehicles and with payments.
• Keep parking lot and carts organized and ready.
• Provide friendly, responsive member service and resolve issues.

Job description

Sam's West, Inc. in Quincy, IL is hiring a member assistant – cart attendant to keep the parking lot tidy, assist members with purchases, and ensure carts are readily available. You will stand for long periods, help load items into vehicles, and maintain a positive member experience in all weather conditions.

The role emphasizes fast-paced multi-tasking, high member satisfaction, and a proactive approach to solving problems while following store policies.