Carside / Take Out Specialist

Thrive Restaurant Group; Ottumwa (IA); Hybride; USD 11 000 - 15 000; Plein temps

Résumé du poste

Thrive Restaurant Group in Ottumwa, IA, is seeking a Carside To Go Specialist to warmly greet guests, assist them to their seats, and manage to-go orders with a friendly hospitality mindset. You will deliver orders to guests' cars, handle payments, and help maintain clean, welcoming dining and pickup areas.

The role emphasizes a caring service approach, mobility during shifts, and the ability to communicate clearly with guests.

Qualifications

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift.

Responsabilités

• Take to-go order over the phone or online.
• Deliver orders to guests' cars.
• Complete payment for all orders with the guest.
• Ensure restaurant cleanliness standards are met.

Connaissances

Customer service

Positive attitude

Communication skills

Mobility

Description du poste

Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”.

Role:Carside To Go Specialist

Invitation:To make a difference by loving people with a bright smile. You’ll be responsible for enthusiastically greeting guests as they arrive and depart from the restaurant. You’ll assist guests to their seats and maintain the overall guest flow of the restaurants -- all with a caring sense of hospitality so whether a guest is starting or ending their experience, it’s in a positive way.

Specific Functions and Duties:

• Take to-go order over the phone or online (35%)
• Deliver orders to guests' cars (35%)
• Complete payment for all orders with the guest (20%)
• Ensure restaurant cleanliness standards are met (10%)

Qualification Standards:

• A desire to care for others, grow, and learn.
• A positive attitude.
• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects (such as high-chair) up to 15 pounds up to 15
• times a shift.
• Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.

Physical Requirements:

There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4)bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.

Thrive Restaurant Group is an Equal Opportunity Employer.

Tennessee locations use E-Verify per state requirements.

In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.