Carry Out Specialist

Coaches Burger Bar; Poland Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Coaches Burger Bar, located in Ohio, seeks a front-of-house team member to greet guests, take orders, handle takeout and delivery orders, and process payments. You’ll keep the entrance area clean and coordinate with the kitchen and management to ensure a smooth dining experience.

You will work in a fast-paced environment, learn POS systems, and uphold health and safety standards while delivering friendly service.

Qualifications

• Excellent customer service and communication skills.
• Ability to read simple instructions and follow procedures.
• Ability to work in a fast-paced environment.
• Willingness to learn POS and restaurant policies.

Responsibilities

• Greets customers in a courteous and timely manner as they enter the restaurant.
• Answers telephone professionally, takes reservations, to-go orders, and inquiries.
• Writes messages for employees and delivers when opportunities arise.
• Communicates customer and/or employee difficulties to management.
• Applies knowledge of full menu, hours, and payment types.
• Enters to-go orders into the computer, prints receipts, and prepares to-go items with condiments and utensils; manages Grubhub/UberEats/DoorDash orders.
• Completes guest check transactions on the cash register and gives correct change.
• Completes opening and closing duties per procedures.
• Communicates health and safety concerns to management.

Skills

Customer service

Communication

Multitasking

Tools

Grubhub

UberEats

DoorDash

Job description

Summary: Greets customers in a fashion that contributes to the smooth, efficient operation of the restaurant and keeps the area around the front entrance and carry out station as clean and orderly as possible by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Greets customers in a courteous and timely manner as they enter the restaurant.
• Answers telephone in a professional manner, takes reservations, takes "to-go-orders" and answers customer inquiries.
• Writes messages down for employees and delivers those messages when the opportunity presents itself.
• Communicates customer and/or employee difficulties to management.
• Applies knowledge of full menu and other restaurant information such as restaurant hours and types of payment.
• Enters "to-go-orders" into computer and prints receipt as well as prepares to-go items necessary to fill order along with condiments, other food items and utensils.Manages all GRUBHUB, UBEREATS, and DOORDASH Orders.
• Completes guest check transactions on cash register and tenders proper change to customers.
• Completes opening and closing duties in accordance with approved procedures.
• Communicates any health and/or safety concerns/violations immediately to management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.

Coaches Burger Bar, established in 2015, are great locally-owned restaurants to bring the entire family for excellent burgers, wings, pizza, fries, and shakes. Our concept is to pay homage to coaches big and small who lay the foundation for local youth. We hope you’ll check us out!