Carrier Operations Lead — Global, Data-Driven, Remote

Shippo Dev; Remote; USD 109,000 - 147,000; Full time

Job summary

A logistics technology company is seeking a Carrier Operations Lead to optimize operations and enhance the efficiency of their carrier ecosystem. This remote-first role requires at least 5 years of experience in technical operations, with strong skills in SQL and problem-solving. The ideal candidate will work cross-functionally to ensure accurate and scalable carrier integrations while driving operational excellence. This position offers a competitive salary and generous benefits.

Benefits

Healthcare coverage for medical, dental, and vision

Flexible vacation policy

WFH stipend

Charity donation match

Professional development programs

Qualifications

• 5+ years in technical operations focusing on carrier management or billing.
• Proficient with SQL and analytic platforms.
• Strong operational mindset for complex problem-solving.

Responsibilities

• Own operational performance of carrier ecosystem.
• Act as operational lead for rating workstreams.
• Support international rate management and program design.

Skills

SQL proficiency

Analytical skills

Problem-solving

Technical communication

Operational efficiency

Education

5+ years in technical operations or logistics

Job description

A logistics technology company is seeking a Carrier Operations Lead to optimize operations and enhance the efficiency of their carrier ecosystem. This remote-first role requires at least 5 years of experience in technical operations, with strong skills in SQL and problem-solving. The ideal candidate will work cross-functionally to ensure accurate and scalable carrier integrations while driving operational excellence. This position offers a competitive salary and generous benefits.