Carpentry Handyman

Mr. Handyman of E. Nashville & Hendersonville; Woburn (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Van with gas card

Back office support

Office call handling

Flexible hours

iPad + tech support

Job summary

Mr. Handyman of E. Nashville & Hendersonville is seeking a skilled handyman to perform maintenance and repair work in the Woburn, MA area, serving residential and light commercial projects. You will work independently, use your tools, and uphold safety and quality standards.

You’ll wear PPE, maintain a professional appearance, document work, and leverage the Mr. Handyman Way to ensure customer satisfaction and repeat business.

Qualifications

• Proven ability to perform multi-trade handyman tasks.
• Experience with residential and light commercial repairs preferred.
• Ability to follow safety protocols and Mr. Handyman standards.

Responsibilities

• Perform maintenance and repairs for home and commercial projects.
• Communicate with customers to explain needs, scope, and costs.
• Deliver high-quality work and build repeat customers using the Mr. Handyman Way.

Skills

Carpentry

Bathroom improvements

Kitchen improvements

Painting

Drywall work

General plumbing

Electrical work

Floor installation

Building codes

Job description

• Kitchen improvements

WOBURN, Massachusetts, 01801, US

Why You’ll Want to Join Our Team

• Company-supplied van with gas card
• A back office that takes care of filling your schedule, so you don’t have to
• An office team that answers all calls and helps you take care of the customers
• Flexibility with hours so you can take care of life’s important events
• Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
• And so much more…

Your Responsibilities As a Handyman Professional

• Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
• Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.

How We’ll Measure Performance

• Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
• Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
• Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
• Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.

To Succeed in this Role

• You’ll need to self-manage as you’ll be alone often.
• You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.
• You’ll need to have the necessary tools, including the ability to use technology.
• You'll need to document the job while following our process, the Mr. Handyman Way.
• You’ll need to wear proper PPE as well as booties to protect our customer’s home.

Job Requirements

• Live within the area
• Have 8+ years’ experience as a paid handyman
• Own your own tools
• Be insurable for driving our vehicle
• Complete a background and driving record checkAble to lift 50 pounds independently
• Able to safely work at heights and work overheard for extended periods of time
• Professional appearance and maintenance of company-provided vehicle

As an experienced Handyman, you have strong proficiency in at least three (3) of the following:

Required Skills

• Carpentry work
• Bathroom improvements
• Kitchen improvements
• Painting, both inside and out
• Drywall work, minor and major repairs
• General plumbing and electrical, where allowed by law
• Floor installation and refurbishing
• Familiar with building codes

Benefits & Pay

The pay range for this position is $28.00 to $35.00 and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.

Paid Vacation, Paid Holidays, Company Vehicle, Competitive Pay, Tool Bonus Program, Dental Insurance, Aflac Insurance

Remember, we’re looking to hire only the best.

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.