Carhop / Crew Member

StaffedUp; Danville (IL); On-site; USD 17,000 - 23,000; Part time

Job summary

SONIC Drive-In is seeking carhop team members to deliver food to guests, provide friendly service, and ensure orders meet quality standards. You will work in a fast-paced drive-in environment with irregular hours, including nights, weekends, and holidays.

The role emphasizes customer service, basic math and reading skills, and the ability to follow directions. Training includes skating carhop duties for the skating option where applicable.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Customer service and multi-tasking skills.

Responsibilities

• Ensure product meets operational, quality, and appearance standards before being delivered to guests.
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds.
• Provide friendly, quick, and polite customer service to guests.
• Promptly respond to guest requests.
• Report customer complaints and issues to MOD.
• Assist guest with payment and make accurate change.

Skills

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communic​

Job description

Looking for a way to apply that boundless enthusiasm you wake up with every morning? We can help. At SONIC, you get great pay, flexible hours and a cool uniform while doing the job you love.

SONIC carhops are part of an elite group, filling a role offered by no other company. Being a Carhop (aka super cool food server) is like being an astronaut, only you work in a drive-in restaurant instead of space, and the foods way better. Youre responsible for serving and delivering that food safely and efficiently, ensuring our guests have a truly out-of-this-world experience at SONIC Drive-In restaurants.

ESSENTIAL JOB DUTIES:

• Ensure that product meets operational, quality, and appearance standards before being delivered to guests
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
• Provide friendly, quick, and polite customer service to guests
• Promptly respond to guest requests
• Report customer complaints and issues to MOD
• Assist guest with payment
• Make accurate change quickly and efficiently
• Clear trays and trash from guests vehicles, patio, drive-thru, and parking lot
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Report employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds

Skating Carhop:

• Complete Skating Carhop training requirements
• Perform duties while on roller skates
• Perform other job-related duties as assigned or required

TIME/SHIFT EXPECTATIONS: Irregular hours; nights; weekends; and holidays

QUALIFICATIONS AND JOB REQUIREMENTS:

• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Customer service and multi-tasking skills

SONIC and its independent franchise owners are Equal Opportunity Employers.