Cargo Ramp Supervisor

lliance Ground International; Atlanta, Northern (GA, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training

Career advancement opportunities

Job summary

Alliance Ground International seeks a Ramp Supervisor to lead flights and ensure safe, on‑time departures and arrivals. You will oversee agents, coach teams, and coordinate ground handling for passengers, cargo, and baggage in a high‑tempo environment.

The role requires vigilance on safety, scheduling flexibility including weekends, and the ability to operate heavy equipment and manage ramp operations across multiple shifts.

Qualifications

• Minimum 1 year ramp services experience.
• GED or HS diploma or equivalent.
• Airport badge/security clearance if applicable.

Responsibilities

• Supervise agents and leads to follow safety and procedures.
• Mentor, coach, and conduct on‑the‑job training.
• Guide inbound/outbound airplanes to and from the gate.
• Transport, load and unload baggage, cargo, and mail.
• Clean cabins and stock supplies between flights.
• Operate heavy equipment for luggage, cargo, and aircraft movements.
• Be on time, prepared, and safe.
• Create and manage staffing schedules to ensure coverage.

Skills

Ramp supervision

Staff mentorship

Safety procedures

Education

GED/HS diploma

Job description

Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely.

Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success.

As we continue to expand, we seek the industry's finest talents, where the sky is the limit.

Essential Job Duties

• Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.
• Mentor and coach agents and leads and conduct on-the-job training.
• Guide inbound/outbound airplanes to and from the gate.
• Transport, load and unload passenger baggage, cargo, and mail.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Be on time, be prepared, and be safe.

Additional Job Responsibilities

• Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.
• Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.

Qualifications

• Minimum 1 year prior ramp services experience
• Must have a GED, HS diploma or equivalent
• Certification/licenses (if applicable)
• Airport Badge/Security Clearance (if applicable)

Physical Requirements

• Ability to lift 50 pounds (23 kg) on a regular basis.
• Carry heavy items up and down jetway stairs.
• Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.
• Work outside in all types of weather, around jet and machinery noises.

Schedule

Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.

Benefits

We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Introduce yourself! AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.