Cargo Office Agent

Swissport International; Boston, Northern (MA, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International is seeking a Cargo Office Agent in the Boston area to assist the Cargo Supervisor with daily operations, ensuring cargo records and compliance with safety standards. The role requires preparing airline and customs documents and maintaining accurate paperwork for import/export activities.

The position offers benefits including 401(k) and health insurance, with paid time off and holidays. Strong English communication, reliable availability, and flexibility are essential.

Qualifications

• Must have good command of English (verbal and written).
• High school diploma or GED.
• General office operations skills.
• Customer focus and quality awareness.
• Able to work flexible hours.
• Willing to work in inclement weather.
• Computer literate.

Responsibilities

• Prepare airline and customs documentation.
• Comply with company SOPs and policies.
• Ensure paperwork is prepared timely and accurately.
• Make sure paperwork related to the cargo is correct before release.
• Assure proper compliance with local and international laws and regulations.
• Follow Dangerous Goods Requirements and Regulations.
• Comply with other general office duties as assigned.

Skills

English proficiency

Office operations

Customer focus

Flexible hours

Computer literacy

Education

High school diploma or GED

Tools

MS Office

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Cargo Office Agent assists Cargo Supervisor with daily operations. They verify and keep records on import and export cargo as well as maintain applicable safety and quality standards.

The expected pay rate is $20/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

• Prepare airline and customs documentation.
• Comply with company’s Standard Operating Procedures (SOP) and policies.
• Ensure paperwork is prepared timely and accurately.
• Make sure paperwork related to the cargo is correct before release.
• Assure proper compliance with local and international laws and regulations.
• Follow Dangerous Goods Requirements and Regulations.
• Comply with other general office duties as assigned.

Your profile

• Good command of the English language both verbal and written
• High school diploma or GED equivalent.
• General office operations skills.
• Customer focus and quality awareness.
• Must be able to work flexible working hours.
• Willing to work in inclement weather conditions.
• Computer literate.

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.