Caregiver Operations Manager

TheKey of California, LLC; Palo Alto (CA); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Matching

PTO Plan for Non-Exempt Employees

Flexible PTO Plan for Exempt Employees

Holidays and Floating Holidays

Pet Insurance

Job summary

TheKey of California, LLC is seeking a Caregiver Manager to oversee caregiving services, coordinate caregiver schedules, and support caregiver onboarding and training. The role emphasizes leadership, coordination, and ensuring high-quality client care.

Responsibilities include supervising caregivers, maintaining compliance with state regulations, and managing payroll-related timekeeping. Travel up to ~10% is possible as part of field supervision.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Two years of experience in health care, elder care, social work, or related industry.
• One year of scheduling experience in health care or human services using an online scheduling system.
• Ability to multi-task and handle changing priorities under deadlines.
• Effective written and oral communication with clinical and non-clinical staff.

Responsibilities

• Train and supervise caregivers, providing guidance and support for compassionate care.
• Provide supervision including coaching, counseling, and corrective action.
• Conduct performance evaluations and develop improvement plans.
• Ensure caregivers are matched with clients based on needs and skills.
• Develop and manage caregiver schedules ensuring adequate coverage.
• Coordinate with admin staff for seamless workflow between caregivers and office.
• Maintain compliance with organizational standards and state regulations.
• Support ongoing caregiver training and licensing compliance.
• Enter and update caregiver/client data accurately in systems.
• Review caregiver payroll/timekeeping and approve for processing.
• Schedule client visits according to care plans and staff availability.

Skills

Leadership

Scheduling

Communication

Healthcare experience

Education

Bachelor’s degree or equivalent

Job description

TheKey of California, LLC is seeking a Caregiver Manager to oversee caregiving services, coordinate caregiver schedules, and support caregiver onboarding and training. The role emphasizes leadership, coordination, and ensuring high-quality client care.

Responsibilities include supervising caregivers, maintaining compliance with state regulations, and managing payroll-related timekeeping. Travel up to ~10% is possible as part of field supervision.