Career Pathways Coach & Employment Specialist

Phoenix Indian Center, Inc; Phoenix (AZ); On-site; USD 41,000 - 45,000; Full time

Job summary

The Phoenix Indian Center, Inc. in Phoenix, AZ is seeking a Workforce Development Specialist to deliver comprehensive career services, including assessments, individualized employment planning, job readiness training, and ongoing coaching.

The role focuses on empowering participants to achieve economic self-sufficiency and secure full-time employment. The specialist will collaborate with participants, employers, and partners to remove barriers, connect pathways, and support sustainable outcomes.

Qualifications

• Bachelor’s degree and at least two years of experience in workforce development, case management, or related field.
• Knowledge of workforce development systems and local labor market trends.
• Strong communication and interpersonal skills when working with diverse populations.
• Commitment to serving underserved communities.
• Excellent organizational skills and attention to documentation.
• Proficiency in Microsoft Office Suite and data management systems.
• Understanding of challenges facing off-reservation American Indian populations.
• Flexibility to work evenings and weekends.

Responsibilities

• Conduct intake, assessment, and ongoing evaluation of participants’ employment needs.
• Develop individualized employment plans to support participants in achieving long-term career goals.
• Provide consistent career coaching, mentoring, and employment counseling throughout the job search process.
• Monitor participant progress, follow-ups, and verify employment outcomes to ensure successful program completion.
• Build and maintain relationships with local employers, community-based organizations, and training providers.
• Research and share career pathway opportunities, training programs, and supportive resources.
• Maintain accurate, timely case notes and participant records in database systems in compliance with program and grant requirements.
• Prepare and submit monthly reports and ensure all documentation meets organizational and funder standards.
• Participate in required training and contribute to a collaborative, mission-focused team environment.
• Perform other duties as assigned.

Skills

Career services

Individualized plans

Communication

Interpersonal skills

Document management

Office software

Native American awareness

Flexibility

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Data management systems

Job description

The Phoenix Indian Center, Inc. in Phoenix, AZ is seeking a Workforce Development Specialist to deliver comprehensive career services, including assessments, individualized employment planning, job readiness training, and ongoing coaching.

The role focuses on empowering participants to achieve economic self-sufficiency and secure full-time employment. The specialist will collaborate with participants, employers, and partners to remove barriers, connect pathways, and support sustainable outcomes.