Career Navigator

HumanKind; Lynchburg (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

403(b) Retirement plan with company |

Job summary

HumanKind is seeking a WIOA Hybrid Career Navigator to support adults and youth in pursuing meaningful employment paths. You will develop personalized employment plans, collaborate with training providers, and connect clients with community resources to remove barriers and promote success.

You will work in a diverse team, handling case management, documentation, and reporting while advocating for participant progress and outcomes within grant requirements.

Qualifications

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and TEAMS.
• 1 year of career readiness experience preferred.
• 1 year of case management experience required.
• A valid US driver’s license and good driving record.

Responsibilities

• Efficiently manage a caseload of 30–50 participants with documentation.
• Advocate for participants and resolve barriers to education or employment.
• Provide comprehensive career counseling to adults and youth.
• Coordinate with service providers, schools, training institutions, and employers; collect necessary documentation.
• Build relationships with training providers, schools, employers, and local agencies.
• Develop and monitor training and work readiness services (ITAs, OJT, work experiences, apprenticeships).
• Document and report accurately; manage purchases, invoices, and monthly reports.

Skills

Microsoft Office

Excel

PowerPoint

Teams

Education

Associates Degree or higher

Job description

About this position

• Salary Range: $20.25-$23.50
• Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion
• Medical, Dental, and Vision
• Flexible Spending Account (FSA)
• 403(b) Retirement plan with company match and contribution
• Tuition Reimbursement
• Life insurance, Short Term and Long Term Disability insurance

Summary: As a WIOA Hybrid Career Navigator, you'll be at the heart of our mission to support adults and youth seeking meaningful employment or career pathways. You'll work closely with participants to develop personalized employment plans, collaborate with training providers, and connect with community resources to eliminate barriers to success. Our diverse and collaborative team thrives on building positive relationships and delivering comprehensive guidance and career counseling. If you're ready to join a team that values diversity, resilience, professional development, and teamwork, and you're driven by the opportunity to advocate for others, this role is for you. Join us and be part of a dynamic organization that is dedicated to excellence and making a lasting impact.

Success In This Role Looks Like:

• Efficient Case Management: Successfully maintain and manage a caseload of 30-50 active participants, providing individualized support and ensuring timely progress. This role requires meticulous documentation, strong attention to detail, and the ability to juggle multiple tasks and files simultaneously. Adherence to specific grant funding requirements is crucial, as meeting these standards ensures the continued success and funding of our programs. Your dedication to precise and organized case management will directly contribute to the positive outcomes for our participants and the sustainability of our services.
• Participant Advocacy: Passionately advocate for participants, resolving personal obstacles that hinder their academic or employment goals.
• Comprehensive Career Counseling: Deliver exceptional guidance and career counseling to adults (18 and older) and youth (aged 14 – 24) helping them navigate their career paths and achieve their goals.
• Effective Coordination: Collaborate seamlessly with service providers, schools, training institutions, and employers, ensuring all necessary documentation is collected and participant progress is verified.
• Building Positive Relationships: Develop and nurture strong relationships with training providers, schools, employers, and local agencies to offer the most effective services possible.
• Program Services Management: Establish and monitor various training and work readiness services, including ITAs, OJT, work experiences, and apprenticeships, ensuring participants are well-placed and supported.
• Accurate Documentation and Reporting: Register participants in the state data system, process purchases and invoices, track spending, and complete all required monthly reports with precision and diligence.

What You Bring To The Team:

• Proficiency in Office Technology: Mastery of Microsoft Suite, Excel, Power-Point, and TEAMS, paired with a solid understanding of standard office and clerical procedures.
• Team Collaboration: A proven ability to work effectively and respectfully within diverse team environments, fostering positive relationships with coworkers, program staff, and clientele.
• Exceptional Interpersonal Skills: Strong communication skills and the ability to build meaningful connections within the community, ensuring effective and compassionate service delivery.
• Regulatory Knowledge: Willingness to learn WIOA regulations and the ability to accurately complete applications, forms, and interpret instructions in various settings.
• Project Management: Expertise in managing multiple projects and deadlines simultaneously, while maintaining neatness, accuracy, and a high degree of organization with large quantities of data and documentation.

Requirements for Consideration:

• Associates Degree or higher.
• 1 year of career readiness experience.
• 1 year of case management experience.
• A valid US driver's license and acceptable driving record.
• Ability to pass and maintain background check clearances.

Why Join HumanKind:

At HumanKind, your work has real impact. Whether you’re working directly with children and families or supporting programs behind the scenes, you’ll be able to see how what you do contributes to meaningful outcomes in your community.

We’re a mission-driven, growing organization where your role won’t feel small. You’ll have opportunities to learn, take on new challenges, and grow your career over time. Many of our team members expand their responsibilities or move into new roles as they develop.

You’ll also be part of a supportive, close-knit team that values collaboration, kindness, and showing up for one another. We work hard, but we also enjoy what we do—and who we do it with.

We Value:

• Actively working for equity and inclusivity, practicing humility and curiosity, taking responsibility, continuously evolving for change.
• Prioritizing caring for our people, fostering a nurturing environment, celebrating small wins, acknowledging challenges, embracing innovation and adaptability.
• Nurturing growth in ourselves and others, leveraging strengths, equipping with tools for success, fostering a positive learning environment.
• Staying mission-focused, serving with empathy, putting egos aside, upholding ethics, communicating openly, providing support, and encouraging feedback.

Additional Information

HumanKind is an equal opportunity employer committed to creating an inclusive and welcoming workplace for all employees and applicants.

HumanKind is a drug-free workplace. Employment is contingent upon successfully completing all required background checks and drug screening requirements.

While our recruitment platform may offer optional AI-based tools, HumanKind does not rely on artificial intelligence to evaluate, screen, or disqualify candidates. Every application is reviewed by our team, and applicants have the option to opt out of AI assessments at any time.