Career Coordinator

okgov; Kentucky; On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Job summary

290 EMPLOYMENT SECURITY COMMISSION is seeking a Career Coordinator to manage career assessment, counseling, and employment services at the Altus center. The role focuses on priority services to veterans and special-needs clients, using EmployOklahoma and maintaining case records during standard business hours.

The position requires strong customer service skills, multi-tasking ability, and experience in unemployment insurance processing within a case-management framework.

Qualifications

• Knowledge of spelling, punctuation, and business English; modern office methods and procedures.
• Excellent verbal and written communication skills.
• Ability to work independently, multi-task, and exercise good judgment.

Responsibilities

• Manage and promote career assessment and vocational counseling via applicant interview and qualification evaluation.
• Utilize EmployOklahoma for registering customers for employment, unemployment services and education/training services.
• Establish unemployment insurance benefit claims and interpret multi-state benefit provisions.
• Communicate with management, employers, applicants, claimants, and coworkers about job orders and referrals in a timely fashion.
• Provide professional career assessment, counseling, and employment services at the local American Job Center.
• Assist with receptionist duties and participate in team meetings and required trainings.

Job description

Job Posting Title

Career Coordinator

Agency

290 EMPLOYMENT SECURITY COMMISSION

Supervisory Organization

Chickasha & Altus Centers - OESC

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date

(Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Annual Salary - $40,948.00; Hourly - $19.69 ($19.686538)

Job Description

If applicable, please upload a copy of your two most recent performance reviews along with your resume.

Job Type/Salary/Location

Full-time

Vacancies: One

Salary: $40,948.00 annual; $19.69 hourly ($19.686538)

Primary Working Hours: M-F; 8:00am - 5:00pm

FLSA Status: Non-Exempt

Location: Altus, OK

Supervisory: Not Applicable

Travel: Minimal - mainly for training only

Benefits

• The State of Oklahoma offers a comprehensive Benefits Packet , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Essential Functions

• Manage & promotes career assessment/vocational counseling via applicant interview & qualification evaluation to determine needs for employment, job skills, placement, training, referral, etc. under a case management system ensuring the optimal delivery of the multiple employment services provided at the center within the business hours of operation focused on priority services to special-needs clients and ensuring required information is obtained and recorded into EmployOklahoma.
• Utilize EmployOklahoma for registering customers for employment, unemployment services and additional education and training services.
• Establishes claims for Unemployment Insurance benefits, which may include providing an interpretation of & conformity to the benefit provisions of multi-state unemployment insurance laws to claimants and employers, analyzing claims for accurate and complete information, fact-finding, and maintaining Unemployment Insurance files focused on priority service to all categories of special-needs clients.
• Communicates with management, employers, applicants, claimants, and coworkers, concerning job orders, referrals, job developments, and unemployment insurance benefits in a timely fashion; prepares clear, concise oral or written reports as needed.
• Professionally manage career assessment, vocational counseling, job placement, employment services and other social services offered at the local American Job Center in conformity to the Department of Labor's state and federal applicable laws and regulations with priority service to veterans and other special-needs applicants.
• Utilize excellent customer-service skills to ensure optimal results for the many activities required of the workforce center staff keeping the office appearance and atmosphere conducive to friendly customer service.
• Provide resource room assistance with unemployment insurance (UI) eligibility, filing UI claims, training on UI functions and UI compensation services in a professional and friendly manner under a case management system.
• Assist with the workforce center's receptionist duties as assigned.
• Participate in team meetings in the workforce center.
• Participate in staff-required training and cross training in order to provide professional, timely and additional assistance with the workforce center duty requirements.
• Utilize office machinery in accordance with safety / security protocols.
• On-site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on-site office resources.
• These job functions, responsibilities and activities may change at any time with or without notice.

Valued Knowledge, Skills, Abilities and Competencies

Knowledge of - spelling, punctuation, and business English; business mathematics; modern office methods and procedures; employment practices and problems; current economic and social trends, programs and problems; community and social service providers; the principles of interviewing; social assistance requirements; the U.S. Department of Labor one‑stop workforce initiative as it pertains to the collaboration of numerous partners providing employment supportive core services to enhance Oklahoma's workforce; laws, rules, policies and regulations of public employment service, unemployment compensation, job training, and social services programs; occupations and industries; basic psychology and human relations.

Skill and Competencies - excellent verbal and written communication skills.

Ability to - maintain effective working relationships with others; work with a high degree of independence; deal effectively and courteously with people; multi-task; exercise good judgment in evaluating eligibility requirements; exercise good management in evaluating case management situations; make decisions; anticipate, identify and reso