Career Coach

Gulf Coast JFCS; Tampa (FL); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid work environment

Medical, Dental & Vision insurance

PTO 15 days per year

Paid holidays 13

Job summary

Gulf Coast JFCS is seeking a Career Coach to provide personalized guidance to a diverse client base in the Tampa Bay area. The role is hybrid and focuses on one-on-one coaching, curriculum development, and workshop facilitation.

You will work with a range of job seekers, manage a caseload of 35+ clients, and help them identify career directions, build résumés, and develop interview skills to advance employment opportunities.

Qualifications

• Bachelor's degree in HR, Human Services, Business, Career Counseling, Education, Workforce Development, or related field.
• Minimum 3 years of recent career coaching experience, or 5 years with Associate's degree.
• Résumé writing experience required; Certified Employment Coach or Résumé Writer preferred.

Responsibilities

• Demonstrate Gulf Coast JFCS's Mission and Core Values in daily activities and interactions.
• Manage a caseload of 35+ job-seeking clients for individualized coaching.
• Develop and facilitate career readiness workshops virtually and in person.
• Follow up with clients to monitor progress and adjust plans as needed.
• Collaborate with program staff to enhance coaching tools and curricula.

Skills

Career coaching

Bilingual English/Spanish

Résumé writing

Public speaking

Interpersonal skills

Education

Bachelor's degree in HR / Human Services / Business OR related field

Associate's degree with 5+ years relevant experience

Tools

Microsoft Office

PowerPoint

Zoom/Teams

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of others.

What You Will Do

The Career Coach is a non-exempt, hybrid position dedicated to meeting clients where they are in their job search journey, offering personalized guidance, support, and resources based on their unique needs and circumstances. In addition to one-on-one coaching, this role involves curriculum development and facilitation of virtual and in-person workshops.

Tampa Bay Job Link (TLink'slients represent a diverse range of job seekers, including, but not limited to, the unemployed and underemployed, individuals in mid-career transition, women re-entering the workforce, veterans, military personnel transitioning to civilian employment, college students, young adults, mature workers not ready or able to retire, refugees and immigrants rebuilding their lives and careers, and those underserved within our community.

• Demonstrate and uphold Gulf Coast JFCS's Mission and Vision, and Core Values in all daily activities, decision making, and interactions with clients, staff, and community partners.
• Work in partnership with the part-time career coaching staff and program director to build new job-search and career development programs, cross-facilitating with other GCJFCS programs and community partners.
• Manage a case load of 35 or more job-seeking clients for individualized coaching.
• Evaluate clients' aptitude, values, education, experience, and skill levels for the purpose of identifying appropriate career directions; identify barriers or challenges to employment
• Work with clients in various stages of their career development and job-search process; teach clients to utilize current job-search tools, resources, and strategies, identify transferable skills, career options, and employment pathways.
• Guide and assist clients in developing relevant job-search skills, such as preparing effective résumés and cover letters, practicing interviewing and networking techniques, and utilizing social media in job-search activities.
• Conduct mock interviews, strengths assessments, and career exploration sessions aligned with client needs.
• Follow up regularly with clients to monitor progress, provide motivation, and adjust plans as needed.
• Design and facilitate interactive, results-driven career readiness workshops-virtually and in person, adapting content for various audiences. Assess workshop effectiveness through participant feedback and make ongoing improvements.
• Collaborate with the Program Director and staff to enhance coaching tools, approaches, and curricula
• Assist with outreach and engagement activities to recruit clients and support program visibility.
• Utilize virtual platforms (e.g., Zoom, Teams) to conduct remote coaching and workshops.
• Manage client information using case management/CRM software.
• Support clients with accessing virtual services and navigating basic technology needs.
• Perform all other duties as assigned.

What We Offer

• $45,000 - $50,000, depending on experience
• Hybrid work environment
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

What You Will Need

• Bachelor's degree in Human Resources, Human Services, Business, Career Counseling, Education, Workforce Development, or a related field, and a minimum of 3 years of recent career coaching experience, or;
  • Associate's degree in one of these fields with a minimum of 5 years of relevant experience (including a minimum of 3 years of recent career coaching experience).
  • Bilingual in English and Spanish preferred.
• Résumé writing experience required.
  • Certified Employment Coach or Résumé Writer preferred.
• Experience in outplacement services, workforce development, human resources, recruiting, or staffing company with a focus on career coaching, curriculum development, and delivery of job-search and career development workshops.
• Demonstrated ability to facilitate workshops and engage group audiences.
• Solid understanding of the job market, employment trends, and employer expectations.
• Experience working with diverse populations.
• Knowledge of career and personality assessments.
• Excellent verbal, written, and group communication skills.
• Detail-oriented with outstanding organizational and problem-solving skills.
• Strong interpersonal skills.
• Ability to inspire and motivate.
• Proficiency with Microsoft Office suite (including PowerPoint) and online video-conferencing platforms, i.e., Zoom and Teams.
• Expertise in building LinkedIn profiles and using LinkedIn as a job-search and career development tool.
• Ability to work under stressful client situations.
• Ability to lift and/or carry supplies, files, etc., up to 25 lbs.
• Must be willing to use personal car and drive to various locations in the Tampa Bay area to meet the needs of Tampa Bay Job Links.
• Must have a valid driver's license with auto insurance coverage.

Who We Are

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.