Career Coach

National Center for Urban Solutions; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

National Center for Urban Solutions in Columbus, OH seeks an enthusiastic Student Services Advisor to counsel applicants, guide career planning, and recruit new students. The role requires strong communication, problem-solving, and the ability to engage with students and employers.

The ideal candidate will convert applicants into database records, support resumes and applications, and participate in community events to promote the program and build relationships with local employers.

Qualifications

• Education: Bachelor’s Degree preferred.
• Experience: working with students and career exploration; mentor training and student placement is a plus.
• An equivalent combination of education and work experience may be considered.

Responsibilities

• Meet individually with students to determine skill level and educational/training needs.
• Guide participants through an individualized career plan.
• Assist with resume and cover letter development; aid in job application and interview processes.
• Interface with employers and gather feedback to support employment outcomes.
• Input and maintain student information in the data management system.
• Promote the school in the community by attending meetings or events and building relationships.
• Recruit potential new students; participate in outreach and events.

Skills

Communication skills

Interpersonal skills

Problem-solving

Outreach & relationship-building

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

SUMMARY:

Assist potential students who are applying for courses, training, or education at our facility. Ideal candidate will be required to understand the policies and training programs well enough to give quality advice and counseling to potential applicants, as well as convert these applicants to our database.

Our ideal employee will be outgoing, good communication skills, great problem-solving skills, and ability to work closely with applicants and students. The candidate will also be responsible for case management, outreach, and attending various recruiting events.

ESSENTIAL TASKS:

• Meet individually with students to determine skill level, industry experience, and/or educational / training needs.
• Guide participants through an individualized career plan.
• Work with instructors to enhance job readiness and employability.
• Assist with developing resumes and cover letters; identify the opportunities for employment and assist with the application / interview process.
• Interface with employers and gather feedback to aid in maintaining successful employment.
• Input and maintain student information and progress in our data management system.
• Promote the school in the community by participating in meetings or events and building relationships.
• Recruit potential new students.
• Other duties as assigned.

ACCOUNTABILITY (KPIs):

• Program Growth: Tracking the number of participants over time.
• Matching: The effectiveness of pairing mentors and mentees.
• Participant Growth: Development of participants’ skills and careers.
• Program Health: Overall satisfaction and engagement levels.
• Contextual Feedback: Qualitative feedback from participants.

Requirements

EMPLOYMENT REQUIREMENTS:

Education: Bachelor’s Degree preferred

Experience: Recent experience working with students and career exploration as well as possibly with business and industry, mentor training, and/or student placement in job sites.

An equivalent combination of education and work experience may be considered

COMPUTER SKILLS:

Experience in MS Office Word, Excel, Microsoft Office

SPECIAL REQUIREMENTS:

• Ability to work a flexible schedule that could include some evenings and weekends.
• Must be proficient in Microsoft Office, including but not limited to Excel, Word, PowerPoint, and Outlook

PREFERRED QUALIFICATIONS:

• Experience working in a mentoring / advising role.
• Must be comfortable with speaking and communicating advice, ideas, feedback.
• Ability to recognize weaknesses and develop plans to aid in personal and career growth.
• Knowledge of workforce or industry trends in Central Ohio is highly recommended.