Career Center Advisor II

ALLIANCE FOR WORKFORCE DEVELOPMENT INC; Quincy (CA); Presencial; USD 47.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Retirement plan

18 paid holidays

Vacation and sick leave

Descripción de la vacante

Alliance for Workforce Development, Inc. (AFWD) is hiring a Career Center Advisor for the Quincy location to guide youth and adults through employment services within the AJCC system.

This role requires managing a caseload of 40+ clients, documenting eligibility, coordinating with partners, and maintaining accurate MIS records. AFWD offers a mission-driven environment with extensive benefits and strong opportunities for growth.

Formación

• High school diploma or equivalent required; associate or bachelor’s preferred.
• Two years of clerical or related college-level study or relevant experience.
• WIOA program experience a plus.
• Must be able to travel and possess valid CA driver’s license.

Responsabilidades

• Provide eligibility screening for WIOA programs and document requirements with accuracy.
• Build individualized career plans and support youth and adult participants.
• Coordinate with training providers, employers, and community partners.
• Maintain MIS data and follow up with participants as required.
• Manage a caseload of clients and ensure compliance with program guidelines.

Conocimientos

Organized

Computer skills

Documentation skills

Youth & adults engagement

Case management

Educación

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Herramientas

CalJobs

MIS

Descripción del empleo

Career Center Advisor – Plumas County (Quincy) $22.50–$24.84/hour | Full-Time | Nonprofit | Meaningful WorkAre you ready to make a real difference in the lives of people in your community? Alliance for Workforce Development, Inc. (AFWD), a nonprofit leader in workforce development, is hiring a Career Center Advisor for our Quincy location to serve both youth and adult job seekers through career guidance, training support, and employment services within the America’s Job Center of California (AJCC) system.We work with individuals facing a variety of barriers—including homelessness, parenting, justice involvement, foster care, basic skill challenges, and more—to help them move forward with employment, training, and long-term career support. If you're driven by purpose, thrive on human connection, and aren’t afraid of hard work, this is where your passion meets impact.️️ What We’re Looking For:We’re not just hiring a case manager—we’re looking for a dynamic, motivated professional who:• Is highly organized and thrives in a fast-paced environment• Has strong computer and documentation skills• Enjoys working with youth and adults from all walks of life• Is creative, innovative, and able to juggle multiple priorities• Brings integrity, accountability, and heart to the work• Can manage a caseload of 40+ clients while maintaining high standards for service and compliance The Work You’ll Do:• Assess eligibility for federally funded employment and training programs• Build customized career plans and provide ongoing support to youth and adult participants• Help individuals identify employment, education, and training opportunities• Document and manage program requirements with accuracy and attention to detail• Coordinate with community partners, training providers, and employers to maximize impact• Serve as a motivator, mentor, and problem-solver for individuals working toward their career goals Why Work With Us?• Be part of a mission-driven team changing lives every day• Extensive benefits, including medical, dental, vision, and retirement• A culture that values people, purpose, and balance• Opportunities to grow professionally and expand your impact• Vacation, sick leave, and 18 paid holidays each year—including Christmas Eve through New Year’s If you’re the kind of person who gets things done, cares deeply about helping others succeed, and wants to be part of something bigger, apply now and bring your talents to the AFWD team in Chico! Learn more and apply at www.afwd.orgScope and Range of Responsibility: Under the direction of the Program Supervisor and/or Program Manager, the incumbent will support Self-Service and Informational Activities, directing job seekers to available resources and opportunities, and will support the team in a variety of components of the WIOA program. In compliance with Federal, State, and Local rules, regulations and guidelines, the incumbent will provide eligibility screening for various Workforce Innovation and Opportunity Act (WIOA) programs and other specialty grants, and assure all verification and documentation is accurate, complete and retained in accordance with program requirements, while providing guidance to participants toward a career pathway. The incumbent will maintain the Management Information System (MIS), CalJobs tracking system, integrated job seeker and employer databases, and perform follow-up services. In addition, the incumbent will assist with program orientations, group-paced computer and other training workshops, and provide clerical support to the integrated cross-functional service team. The position requires travel throughout AFWD’s service area.Depending on program assignment, the incumbent may provide case management and services under WIOA Adult, Dislocated Worker, Youth, and/or other specialty grant programs. Responsibilities may include comprehensive assessments, development and maintenance of individualized service/employment strategies, supportive services, education and training coordination, work-based learning, documentation and case notes, employment services, exit planning, and required follow-up.Organizational Structure: The Career Center Advisor’s immediate supervisor is the Program Supervisor and/or Program Manager, who is responsible for WIOA and other job seeker program(s) throughout AFWD’s service area. The Program Manager’s immediate supervisor is the Deputy Director. The Program Supervisor and/or Program Manager will provide direction, supervise the quality of work, manage the quantity of work, and provide training and evaluation of the incumbent’s position responsibilities, and will provide the annual appraisal of the incumbent’s performance.Mission Elements of the Alliance for Workforce Development, Inc.: AFWD is a regional nonprofit providing workforce development and human resource services; dedicated to enhancing the quality of life through its communities, by assisting businesses, organizations and job seekers with their pathways to success. Shared values include Service, Integrity, Collaboration and People. See www.afwd.org.Position Responsibilities and Duties: Position Responsibilities are rated as part of the employee’s competency-based performance appraisal. Within the parameters established by the Supervisor, and approved policies and procedures, the incumbent is assigned the following position responsibilities and duties:A. Provides Outreach/Orientation to those applying for participation in programs.Participate in AJCC orientations and workshops providing information related to eligibility for WIOA programs and services under all funding titles. Conducts basic skills testing when appropriate.Present program information and recruitment materials to community partners and prospective clients.Maintain a caseload of clients, as determined by the Program Supervisor and/or Program Manager, encouraging completion of education and/or job placement.Refer customers to other appropriate community resources available.Participate as a member of the integrated Rapid Response team for closures. Assists other programs in AFWD counties with Rapid Response activities and peak eligibility demands.Provide assistance to the Program Supervisor, or provide assistance directly to Program Manager, Business Service Representatives, or other programs and contract obligations, e.g. Temporary Job Creation, Community Coordination, or another specific program. As assigned, the incumbent will provide—Recruitment assistance to identify eligible participants.Assistance with program orientations, administering assessment instruments (not to include interpretation or counseling), preparation of material for program start-up and operation, and collecting and reporting program data.Provide input, initiate, and embrace changes that will continually improve our systems and processes to best meet the workforce preparation needs of our communities.Other duties as assigned.B. Collect Management Information System (MIS) and other program data.Responsible for county MIS accuracy and the production of various reports.Maintains county files and updated file systems, including integrated job ready candidate pool and available employer data bases.Coordinates with the Program Supervisor regarding eligibility and MIS issues meeting multi-county MIS requirements.Maintain client-tracking forms. Coordinate all program follow-ups.Collect, prepare presentation graphics, and report performance management and program accountability measures relating to workforce development systems.Other duties as assigned.C. Provides assistance to AJCC customers (job seekers and businesses) and determine program eligibility with a high degree of precision and accuracy.Use good time management, organizational, and prioritization skills to balance direct external customer service responsibilities with other internal customer service responsibilities, while coordinating activities with managementProfessional and in a customer-focused manner, greet and assist customers with self-service and core services as well as referrals to various services and agencies within the AJCC.Assist in the delivery of basic career services and core services to the AJCC customer. Provide information in relation to the menu of services offered through the AJCC to job seekers and employers.Responsible for program eligibility for those individuals in need of WIOA Services, conducting eligibility interviews, collecting all necessary and supporting documentation, and determining program eligibility without error. Meet eligibility deadlines established by management and required by NoRTEC contract objectives.Acquire specific program knowledge from reading, understanding and interpreting Federal rules and regulations, NoRTEC requirements, Standard Operating Policies and Procedures (AFWD’s SOPs), and related documentation; then, apply this knowledge to assist with WIOA program implementation and comply with all regulations.Other duties as assigned.Essential FunctionsBe self-motivated.Organize, prioritize, and manage time effectively.Maintains current knowledge of policies of the AJCC, AFWD programs and operations, programs administered by partner organizations and other resources available to the public, to facilitate initial client referralMaintains current specific program knowledge, including WIOA eligibility requirements, from reading, understanding and interpreting Federal rules and regulations, Standard Operating Policies and Procedures, and related documentation; then, apply this knowledge to assist with program implementation and execution.Travel with notice overnight. Weather and related road conditions must be considered when travel is required.Operate a motor vehicle or arrange transportation to accomplish duties.Maintain good attendance and punctuality.Exercise good judgement in analyzing and solving problems.Maintain a high level of confidentiality and professionalism.Must be able to meet deadlines and produce accurate work under pressure and in a fast-paced environment.Must be able to work effectively as a member of a multi-functional services team.Ability to use a personal computer, including word-processing, spreadsheet, database (Access) and presentation graphics software.Willing and able to speak publicly.Ability to type, accurately, 35 wpm.Must be able to use office equipment, including fax, multi-line telephone, copy machine, binding machine, 10 key calculator, audio-visual equipment, shredder, and answering machine.Maintain a professional appearance, consistent with private and public sector middle-level staff.Minimum QualificationsA High school diploma or equivalent is the minimum qualification. Associate’s or Bachelor’s degree preferred.Two years of clerical, or related, college level study, or two years of clerical and administrative assistant experience.Previous WIOA program experience or case management is a plus.Work is normally performed in an office setting, but the incumbent will be required to travel out of town for training, meetings and to provide on-site program assistance; therefore, must be able to travel and operate a motor vehicle or arrange for travel to perform duties.Must possess a valid California Driver’s License and have a good driving record.Satisfactorily complete a Department of Justice background check consistent with working with minors.Within 12 months of hire, must obtain NoRTEC required Case Management Certificate(s).Provide proof of automobile insurance which satisfies California law, agree to a background check required for this position, and provide “right to work” documentation upon appointment.Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role at a desk or working on a computer. This would require the ability to lift office products and supplies, up to 25 pounds waist height, open filing cabinets, turning, twisting, kneeling and bending as necessary. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.Alliance for Workforce Development is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.