Career Advisor

Equus Workforce Solutions; Waukesha (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Equus Workforce Solutions in Wisconsin seeks a dedicated career advisor to build professional relationships with clients, assess barriers to employment, and provide ongoing case management.

You will facilitate workshops, maintain detailed client records, and coordinate program activities to meet contract requirements and placement goals.

Join a mission-driven team delivering workforce solutions, opportunities, and outcomes for jobseekers across diverse industries.

Qualifications

• Two years of experience in career advisement, workshop facilitation, and curriculum development.
• Bachelor's degree from an accredited institution in education, social services, healthcare, or communications.
• Strong written and verbal communication skills with leadership across multiple stakeholders.
• Proficient in MS Office and Google Docs.

Responsibilities

• Build professional one-on-one relationships with clients to address employment barriers.
• Provide consistent case management and follow-up with participants.
• Conduct new customer orientation and ensure required documentation is completed.
• Facilitate all professional development workshops.
• Maintain organized client databases and detailed contact notes.
• Coordinate program activities and ensure placement data is collected and reported.
• Collaborate with business services to identify job opportunities and needed qualifications.
• Develop and maintain a staff communication plan to share center-wide updates.
• Support operational improvements and compliance with contract standards.

Skills

Career advisement

Workshop facilitation

Curriculum development

Public speaking

Content development

Customer service

Education

Bachelor's degree in education, social services, healthcare and/or communications

Tools

MS Office

Google Docs

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received
• Facilitate all professional development workshops
• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
• Accurately complete required documentation for enrollment
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
• Create solutions to participant attendance problems
• Assist in the preparation of project reports as needed (participation, placement)
• Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data
• Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
• Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Assist in the intake services for the Center
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to their job responsibilities
• Other duties as assigned

Qualifications

• Ability to maintain flexibility as needs of contract or contractor require
• A working knowledge of MS Office and Google docs
• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications
• Customer service experience required

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position requires the employee to drive on behalf of Equus.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.