Career Advisor

Equus Workforce Solutions; Kenosha (WI); On-site; USD 29,000 - 31,000; Full time

Job summary

Equus Workforce Solutions seeks a dedicated professional to support job seekers and career changers at our centers. You will build one-on-one relationships, conduct intake, and deliver workshops while maintaining compliant records and accurate enrollment documentation.

You will coordinate with schools, account managers, and management to meet contract requirements, document activities, and drive placement outcomes. A strong background in career services and customer service is essential.

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with ability to work with multiple stakeholders and change
• Knowledge of compliance requirements and grant management procedures related to workforce development programs
• Preferred Bachelor's degree in education, social services, healthcare and/or communications
• Customer service experience required

Responsibilities

• Build a professional one-on-one working relationship with clients to aid in removing employment barriers
• Provide consistent and comprehensive case management and follow-up
• Conduct new customer orientation and ensure required documentation is completed
• Facilitate all professional development workshops
• Maintain organized database of clients and document contacts
• Provide individualized assessment of work and referrals to services
• Complete enrollment documentation accurately
• Document participant contacts and post-placement follow-ups
• Create solutions to attendance problems
• Assist in preparation of project reports (participation, placement)
• Manage programs, workshops, grants, and placement data
• Coordinate center workshops to maintain quality and clear next steps
• Collaborate with business services to align jobs, qualifications, and trainings
• Develop and maintain a standard communication plan for center-wide goals
• Participate in capacity building and process improvements
• Provide operational support and coverage as needed
• Assist intake services for the Center
• Provide compliance-driven standards support
• May be assigned other related tasks

Skills

Career advisement

Workshop facilitation

Curriculum development

Public speaking

Documentation

Case management

Data management / database

Communication

Leadership

Healthcare knowledge

Education

Bachelor's degree in education / social services / healthcare / communications

Tools

MS Office

Google Docs

Job description

• Compensation: USD 21.2 - USD 22.6 - hourly

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination


• Provide consistent and comprehensive case management and follow-up


• Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received


• Facilitate all professional development workshops


• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency


• Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed


• Accurately complete required documentation for enrollment


• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract


• Create solutions to participant attendance problems


• Assist in the preparation of project reports as needed (participation, placement)


• Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data


• Manage the programmatic offerings of the Centersjob preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output


• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions


• Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals


• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements


• Provide operational support and coverage as needed


• Assist in the intake services for the Center


• Provide operations support for all compliance driven standards


• May be assigned other tasks and duties reasonably related to their job responsibilities


• Other duties as assigned

Qualifications

• Ability to maintain flexibility as needs of contract or contractor require


• A working knowledge of MS Office and Google Docs


• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development


• Ability to prioritize tasks and document visits and contacts


• Demonstrated telephone, computer and strong written and verbal communication skills


• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives


• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field


• Proficiency in case management practices, including client assessment, individualized service planning, and comprehensive follow-up documentation


• Experience with database management systems and the ability to maintain accurate, detailed client records and case notes


• Demonstrated ability to identify operational challenges, develop solutions, and implement process improvements in a collaborative environment


• Knowledge of compliance requirements and grant management procedures related to workforce development programs


• Preferred Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications


• Customer service experience required

Additional Information

All information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].