Clinical Account Manager

Vitalcaring; Georgetown (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Pet Insurance

Flexible Spending Accounts (FSAs)

Health Savings Account (HSA)

Virtual & Mental Health Support

Identity Theft Protection

Employee Referral Program

Job summary

An established industry player in home health is seeking a Care Transition Navigator to enhance patient care and operational efficiency. In this role, you will be the face of the organization, ensuring smooth transitions for patients returning home. You'll work closely with healthcare teams, fostering relationships with patients and families while delivering compassionate, personalized care. Join a mission-driven team that values innovation and makes a meaningful impact in the lives of patients. This is an opportunity to grow your career in a supportive environment that prioritizes your success and well-being.

Qualifications

• Active RN, LVN, or PT license required.
• Experience in home health or healthcare setting preferred.

Responsibilities

• Cultivate relationships with patients and referral sources.
• Ensure timely and effective discharges from facilities.
• Deliver exemplary care along the care continuum.

Skills

Patient Care

Customer Service

Communication Skills

Coordination Skills

Problem Solving

Education

Registered Nurse (RN) License

Licensed Vocational Nurse (LVN) License

Physical Therapist (PT) License

Job description

As we expand our services in new and existing markets, we're looking for a Care Transition Navigator who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, Called to serve patients in their home. The Care Transition Navigator is the face of VitalCaring when interacting with referral sources. In this role, you orchestrate the perfect balance of patient care and operational efficiency, ensuring the patient experiences a smooth transition home. As a result, your clients view VitalCaring as their preferred home health partner that provides compassionate, personalized home health care to their patients.Join VitalCaring as a Care Transition Navigator, [Location]Come Home to VitalCaring where we have a he

Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?

Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families—today and into the future

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

Compensation/Earning Potential: generous salary with unlimited commission potential

Health & Wellness

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance

Financial & Legal

• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection

Work-Life Balance & Perks

• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement

As a Care Transition Navigator, you will:

• Cultivate and nurture relationships with referral sources, patients and families
• Collaborate closely with facility discharge planners to ensure timely and effective discharges
• Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
• Facilitate thorough communication between care team members to enhance the transition home
• Deliver exemplary care to patients along the care continuum
• Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
• Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
• Consistently deliver on monthly individual performance goals

Skills for Success

• Passionate about delivering high-quality patient care
• Committed to delivering outstanding customer service in every interaction
• Solution-driven, execution-oriented, and responds with urgency
• Able to overcome obstacles and challenges and always respond with a sense of urgency
• Enthusiastic about being accountable for delivering measurable results within agreed timelines

Experience to Deliver on our Mission

• Active and unencumbered license as a Registered Nurse (RN), Licensed Vocational Nurse (LVN), or Physical Therapist (PT) in the state of practice
• Previous experience in home health, hospice, or healthcare setting preferred
• Strong communication and coordination skills across interdisciplinary teams
• Ability to work independently while managing multiple priorities
• Commitment to delivering compassionate, patient-centered care

Join VitalCaring Group and experience a company that invests in you every step of the way!