Care Transitions Coordinator Home Health

Enhabit Home Health & Hospice; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

401(k) matching

Medical, dental and vision coverage

Supplemental insurance options

Flexible spending accounts

Incentive bonus opportunities

Continuing education and scholarship

Job summary

Enhabit Home Health & Hospice in Worcester, MA is seeking a healthcare business development professional to serve as the primary liaison between Enhabit and referral sources such as physicians, hospitals, and senior living communities. You will educate partners on Enhabit services, program requirements, and referral pathways to support post-acute care transitions.

The role emphasizes growing referrals, understanding Medicare guidelines, and maintaining relationships with physicians, hospitals,

Qualifications

• Bachelor’s degree in healthcare administration, marketing, or related field.
• Bachelor’s degree in healthcare administration or related field (healthcare focus).
• Two years or more of experience in healthcare business development, community relations, marketing, or sales.
• Knowledge of federal, state, and local laws and regulatory guidelines for Medicare home health and hospice operations.
• Valid state driver license in residence.
• Automobile liability insurance as required by law.
• Strong interpersonal, communication and presentation skills.
• Clinical license required if applicable.

Responsibilities

• Act as primary relationship manager between Enhabit and referral sources (physicians, hospitals, health systems, senior living communities).
• Educate referral sources, patients, families, and caregivers about Enhabit services and program requirements to improve post-acute care transitions and outcomes.
• Support referral growth by increasing awareness and understanding of Enhabit services among partner organizations.
• Maintain relationships with physicians, hospitals and other referral sources to drive patient referrals and satisfaction.

Skills

Oral communication

Written communication

Active listening

Interpersonal communication

Presentation skills

Microsoft Office

Education

Bachelor's degree in healthcare administration or related field

Graduate of approved school of nursing, therapy or social work

Tools

Homecare Homebase (HCHB)

Job description

Overview

Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

The Enhabit Advantage

Enhabit offers competitive benefits designed to support well-being and help employees thrive in every stage of their careers. Eligible employees receive:

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities

Responsibilities

Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or progressional. Supports referral growth by providing awareness and education of company services and program requirements to referral sources, patients, families, caregivers and community partners to help navigate post-acute care transitions with the goal of improving patient outcomes, supporting care transition, and promoting exceptional quality and patient / referral source satisfaction.

Qualifications

• Required to have Bachelor's Degree in, healthcare administration, marketing, or related field or a graduate of an approved school of nursing, therapy or social work.
• Highly preferred graduate of an approved school of nursing, therapy or social work.
• Required minimum two years of experience in healthcare business development, community relations, marketing, or sales.
• Required demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare certified home health and hospice operations.
• Required to have and maintain a valid state driver license in the current state of residence.
• Required to have and maintain automobile liability insurance, as required by law.
• Required strong interpersonal, communication and presentation skills.
  • If Clinical:
  • Required to have and maintain clinical license, per state requirements to complete this job in accordance with applicable board's rules.
• Highly preferred experience in home health, hospice, post-acute care, or related healthcare services.
• Preferred previous experience using electronic referral systems and Homecare Homebase (HCHB).
• Preferred established relationships with physicians, hospitals or senior living communities and other referral sources.
• Must maintain dependable transportation in good working condition and be able to safely drive in all types of weather conditions.
• Oral communication, written communication, fluency in English, active listening.
• Demonstrated intermediate technology skills. Especially Microsoft office, including word and excel.
• Other than for designated full-time remote positions, in-office attendance is essential in order to achieve Enhabit objectives, including but not limited to, effective supervision, teamwork, task completion, and other position objectives.
  • Enhabit does not waive this essential function by permitting duties to be performed remotely on occasion to accommodate temporary personal needs, such as appointments, or to operate in crises beyond its control, such as during a natural disaster or pandemic

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.