Care Transition Navigator - Care Management

methodisthealthsystem; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Methodist Southwest Medical Center is seeking a Care Transitions Navigator to coordinate discharge planning and optimize patient throughput while balancing resource utilization and quality outcomes. The role requires effective communication, empathy, and strong collaboration with hospital teams.

The position emphasizes managing barriers to discharge, prioritizing tasks, and supporting patients and families through transitions in a high-volume hospital setting.

Qualifications

• Bachelor's degree in Social Work or MSN Social Work required.
• RN with BSN preferred and licensed in Texas.
• LMSW/LBSW or RN with CCM/ACM preferred.

Responsibilities

• Coordinate discharge planning to promote timely patient throughput.
• Identify barriers to discharge and optimize resource utilization.
• Collaborate with care teams to improve patient outcomes and satisfaction.
• Communicate effectively with patients, families, and staff.
• Prioritize multiple tasks in a fast-paced hospital environment.
• Adapt work schedule as needed to meet patient needs.

Skills

Task prioritization

Communication skills

Empathy & professionalism

Team collaboration

Education

Bachelor's degree in Social Work

Master's degree in Social Work

Registered Nurse with BSN

LMSW/LBSW licensure

Job description

Hours of Work: 8:30AM - 5PM

Days Of Week: 5

Work Shift: 8X5 Day (United States of America)

Job Description

Your Job:

The Care Transitions Navigator will coordinate activities that promote quality outcomes, patient throughput, and discharge planning while supporting a balance of optimal care and appropriate resource utilization. The Care Transitions Navigator will identify potential barriers to patient throughput and quality outcomes minimizing delays in discharge plans.

Your Job Requirements

• Bachelor's degree in Social Work, Master's degree in Social Work, Registered Nurse with BSN preferred. Hospital case management experience preferred
• LMSW/LBSW, or RN as licensed by the Texas Board of Examiners, CCM or ACM preferred
• 1 Year related work experience.
• Ability to prioritize multiple tasks in a fast-pacedwork environment.
• Ability to periodically flex work schedule as indicated by client or hospital needs
• Ability to develop and maintain good working relationship with all levels of staff
• Ability to communicate in an articulate manner, both verbally and in writing, and demonstrate empathy, flexibility, and objectiveness, and maintains a professional approach to handling confidential information.

Your Job Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Methodist Southwest Medical Center, previously known as Methodist Charlton Medical Center, is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, Lancaster, and Glen Heights in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care, stroke care, hip and knee joint replacement, women and children’s services, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups.

Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• Get With The Guidelines® Gold and Gold Plus awards from the American Heart Association
• Great Place to Work Certified 2026-2027
• Glassdoor’s Best Places to Work; Best Places to Work in Healthcare, Biotech & Pharma; and Best-Led Companies 2025 & 2026
• TIME’s Best Companies for Future Leaders 2025 & 2026
• Newsweek’s America’s Most Admired Workplaces 2026
• Fortune Best Workplaces in Texas 2026
• Military Friendly Gold Employer 2025