Care Transition Coordinator

BrightSpring Health Services; Columbia (MD); In loco; USD 80.000 - 90.000; Tempo pieno

Descrizione del lavoro

Adoration Health is seeking a Care Transition Coordinator in Columbia, MD to facilitate seamless transitions from facilities to home health or hospice. You will evaluate eligibility, coordinate care plans, and ensure DME and infusion services align with patient needs and agency protocols.

You will serve as a liaison among the agency, referral sources, and healthcare providers, driving outreach and ensuring compliant, patient-centered care transitions that support market growth.

Competenze

• Minimum of 1 year of experience in home health or hospital-based case management.
• One to three years in medical marketing or healthcare business development is preferred.
• Current active licensure in RN/LPN/SW/PT in the state of practice is required.
• Respiratory Therapist certification and/or related clinical program knowledge is a plus.
• Must have a valid driver's license, reliable transportation and auto insurance.
• Strong understanding of home health eligibility criteria and Medicare guidelines.

Mansioni

• Achieve monthly personal production goals and MC admission targets for assigned locations.
• Plan and implement strategies to increase market share within facilities.
• Evaluate patient and physician orders for home care eligibility per guidelines.
• Conduct face-to-face transitions to educate patients and identify the primary PCP.
• Coordinate transfer orders and ancillary services (DME, infusion) after acceptance.
• Educate patients on post-discharge care and medications; liaise with referral sources.
• Document encounter details in the required system and coordinate with leadership.
• Maintain timely communication with referrals, patients, and care team.

Conoscenze

Home health experience

Case management

Formazione

RN/LPN/SW/PT licensure required

Descrizione del lavoro

Care Transition Coordinator

Job Locations

US-MD-COLUMBIA

Line of Business

Adoration Health

Position Type

Full-Time

Pay Min

USD $80,000.00/Yr.

Pay Max

USD $90,000.00/Yr.

Our Company

Adoration Health

Overview

The Care Transition Coordinator (CTC) plays a pivotal role in facilitating seamless transitions for patients from healthcare facilities to home health or hospice care. This position is responsible for evaluating patient eligibility, coordinating care plans, and ensuring all services-including ancillary needs such as DME and infusion-are arranged in alignment with agency protocols and patient needs. The CTC serves as a liaison between the agency, referral sources, and healthcare providers, ensuring timely communication, documentation, and patient education. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions.

Responsibilities

• * Achieve monthly personal production goals and Medicare-certified (MC) admission targets for assigned locations. Manage sales and marketing expenses to ensure financial stewardship and return on
  investment.
• * Implement weekly, monthly, and quarterly strategies to increase market share within assigned facilities.
• * Evaluate patients and physician orders for home care eligibility in accordance with Right of Choice guidelines.
• * Conduct face-to-face patient transitions to provide agency education and identify the primary care physician responsible for the plan of care.
• * Present identified patient needs to the Executive Director to obtain branch approval and acceptance. Complete Care Transition Coordinator (CTC) encounter documentation in Home Care Home Base.
• * Upon patient acceptance, coordinate transfer orders and ancillary services (e.g., DME, infusion). Educate patients on home care or hospice orders and related services received from the referral source.
• * Ensure all patient needs identified by the referral source are documented and addressed by the agency upon acceptance.
• * Collaborate with the Executive Director and Clinical Director to promote growth by aligning team efforts with the needs and expectations of referral sources and patients.
• * Perform sales administration duties including BOA expense entry, adherence to BOA policies and procedures, payroll timesheet submission, participation in weekly 3LS meetings, submission of PTO
  requests, and attendance at required sales calls and company-provided in-services. Maintain timely communication via phone and email.
• * Educate patients on the importance of post-discharge physician appointments, obtaining necessary prescriptions prior to discharge, and understanding medication regimens, pharmacy use, and delivery
  methods.
• * Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services.
• * Notify discharge planning of active patients transferred from home health to a facility. Coordinate resumption of care with patients prior to discharge when applicable orders are obtained.
• * Provide follow-up feedback to the case management team on readmission status and non-admitdecisions based on agency-provided information.
• * Maintain patient confidentiality in accordance with applicable laws and agency policies.
• * Demonstrate knowledge of agency services, competitive advantages, specialty programs, and Medicare guidelines. Educate medical professionals using appropriate tools and literature.

Qualifications

• * Required: Minimum of one (1) year of experience in home health or hospital-based case management.
• * Preferred: One (1) to three (3) years of experience in medical marketing or healthcare business development.
• * Current and active licensure in the state of practice as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Physical Therapist (PT) is required.
• * Respiratory Therapist (RT) certification and/or completion of a technical clinical program demonstrating strong clinical knowledge is preferred.
• * Must possess a valid driver's license, reliable transportation, and current auto insurance.
• * Demonstrated understanding of home health eligibility criteria and Medicare/insurance coverage guidelines is required.

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Salary Range

USD $80,000.00 - $90,000.00 / Year