Care Technician - Emergency - 36 Hours/Week - Nights

Bestcare; Omaha (NE); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Nebraska Methodist Health System in Omaha, NE seeks an Emergency Department technician to support nurses and doctors in the ED. Shifts run 6:45pm–7:15am, three shifts per week with rotating weekends/holidays. Responsibilities include assisting in patient care, collecting specimens, performing EKGs, and ensuring accurate documentation.

The role emphasizes compassionate patient interactions, timely responses, and collaboration with the health care team to improve patient experiences and outcomes.

Qualifications

• Patient care and comfort across age groups.
• Ability to collect specimens and perform EKGs.
• Effective communication with patients and health care team.

Responsibilities

• Provide age-appropriate patient care per hospital policy.
• Collect blood specimens and microbiology samples.
• Perform EKGs and monitor patient status as directed.
• Maintain clean, organized work environment and accurate records.
• Respond to patient needs promptly and communicate with RN.

Skills

Patient care

Vital signs

Interpersonal skills

Communication

Phlebotomy

EKG

Job description

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Hospital Address: 8303 Dodge St, Omaha, NE Work Schedule: 6:45pm to 7:15am, 3 shifts per week, rotating weekends and holidays ED techs assist nurses and doctors in caring for patients in hospital emergency departments. Supports patient care delivery by providing clerical services.

Responsibilities

• Essential Functions Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria.
• Gives individualized customer service/patient care.
• Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communication.
• Responds to patient needs promptly and courteously.
• Obtains feedback from patients and visitors regarding their hospital experience.
• Communicates patient issues to the appropriate staff.
• Maintains a positive attitude while responding to requests in a timely and accurate manner.
• Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
• Actively participates in report process.
• Collects blood specimens by venipuncture or skin puncture.
• Collects Microbiological specimens.
• The collection of laboratory specimens is used to aid in the assessment of the patients medical condition.
• Laboratory specimens are collected using proper policies and procedures.
• Consistently performs correct patient identification.
• Consistently collects the appropriate amount of specimen in the correct container for the specified tests.
• Consistently labels all specimens with the required information.
• Consistently transports specimen to the laboratory in a timely manner using appropriate transport procedures.
• Accurately performs computer operations and record keeping pertaining to patient information and phlebotomy duties.
• Consistently observes all safety regulations.
• Assists with maintaining an environment conducive to the comfort and recovery of the patient.
• Consistently assists in maintaining of needed equipment (scales, thermometers, etc.)
• Consistently assists in keeping unit as neat and tidy as possible.
• Consistently distributes linen and supplies to patient rooms when needed.
• Performs other duties as delegated and appropriate under the direction of the Service Leader and/or RN to include medication and blood pickup.
• Consistently answers call lights within 5 minutes.
• Assists with or participates in certain procedures as directed by the RN and in accordance to nursing policy and procedure.
• Consistently assists in transfer and discharge of patients.
• Weighs assigned patients.
• Consistently takes accurate vital signs including blood pressure.
• Consistently applies ice bags.
• Communicates any changes in patient's condition to RN in a timely fashion.
• Assists patients in activities, as directed by the RN.
• Consistently assists with ambulation of patients.
• Consistently assists with transfer or patients to bed, stretchers or wheelchairs.
• Transports patients to other areas as needed.
• Consistently assists with squad patients by changing patient into gown and initiating vital signs.
• Performs Electrocardiogram on adolescents through geriatric patients, to ensure appropriate diagnosis, as outlined in procedure manual.
• Ensures EKG results meet quality standards and ensures EKG's are interpreted in a timely manner to provide accurate information for diagnosis, according to policy and procedure manual.
• Maintains appropriate logs and files of EKG's to ensure accurate billing and medical records, according to department policies and procedures.
• Assists the patient with elimination as directed by the RN and in accordance to nursing policy and procedure.
• Consistently provides patients with bedpan, urinal, etc., as appropriate and provides pericare when indicated.
• Consistently gives cleansing or retention enemas.
• Consistently observes, measures and records all output to include NG, ostomies, foley, drains, bowel movements, etc.
• Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
• Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome.)
• Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill.)
• Right communication (clear, concise, correct, complete.)
• Right feedback: the Reciprocal Process (timely, specific, checkpoints.)
• Provides assistance with special projects.
• Assists with orientation, training new personnel, and performance improvement.
• Utilizes information systems to facilitate communication and documentation.
• Promote positive impression and welcoming environment through customer service.
• Courteously greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
• Maintains safe, clean and neat work environment.
• Has no food at reception area; all drinks must be covered.
• Promote quiet environment at the Reception Desk and in the hallways.
• Demonstrate good communication style and interpersonal communication skills with patients/families.