Care Team Assistant Jade

LE10005 Empath Payroll Services, LLC; Boynton (OK); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits & Wellness

PTO 5+ weeks

CEU support & tuition reimbursement

Mission-driven team

Descripción de la vacante

Trustbridge Hospice, a part of Empath Health, is seeking an organized Care Team Assistant to join our Boynton team onsite. This entry-level, full-time role supports care teams and ensures a compassionate experience for patients and families during life’s transitions.

The position runs Monday through Friday, 8:00 a.m. to 4:30 p.m., requiring strong administrative skills, reliability, and excellent communication. Prior hospice admin experience is preferred but not required.

Formación

• High school diploma or GED required.
• Entry-level position with administrative duties in hospice setting preferred.
• Strong communication and organizational skills.

Responsabilidades

• Perform clerical duties including filing, processing/entering and copying documents (timesheets for HHA's, volunteer hours in Raiser's Edge).
• Distribute mail, faxes, and phone messages promptly.
• Maintain office and team supplies.
• Ensure patient chart information is accurate.
• Distribute paperwork to disciplines, departments and partners in a timely fashion.
• Collaborate with Team Leadership for weekly IDT meetings and related activities.
• Track team census by monitoring status changes and updating the care board.
• Support patient care needs and handle calls professionally.
• Coordinate and relay patient equipment needs to DME and record transactions.

Conocimientos

Verbal communication

Written communication

Customer service

Time management

Organizational skills

MS Word

Excel

Outlook

Team collaboration

Educación

GED or high school diploma

Herramientas

Raiser's Edge

Descripción del empleo

Care Team Assistant

Trustbridge Hospice, a part of Empath Health, is seeking an organized and friendly Care Team Assistant in our team in Boynton. This position is onsite. This entry level, full-time position works Monday through Friday, 8:00 a.m - 4:30 p.m., supporting the Care teams and ensuring a seamless, empathetic experience for patients and families during one of life's most meaningful transitions.

What You’ll Do

• Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA's, volunteer hours in Raiser's Edge, etc.)
• distributing mail, faxes, and phone messages in a timely manner
• maintain office and team supplies
• Ensure information on patient charts is accurate
• Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion
• Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, supports, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned
• Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; updating patient care board and calculating team census in a timely manner
• Works collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly, effectively and in a professional manner that supports customer service while adhering to the agency 'communication practices' as directed by team leadership
• Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified

What You’ll Need

• Education and/or Experience: High school diploma or general education degree (GED)
• minimum 2 years administrative experience in hospice or related field preferred
• Excellent verbal and written communication skills
• Solid customer service skills
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
• Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers
• Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed
• Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system
• Medical terminology background preferred

Benefits & Pay

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All

Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida -including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person-body, mind, and spirit with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [e-mail]. Workplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.

We're Empath, and We're Here to Redefine Healthcare Pretty bold statement, we know, but boldness is in our bones. We were founded more than 45 years ago with a transformative belief: that people should have a say in their healthcare. What started as a volunteer movement has transformed into an integrated network composed of thousands of colleagues and volunteers serving tens of thousands of individuals each day. And the best part? We're just getting started. Whether you're into hands-on patient care or more the Excel formula type, we've got a place for you on Team Empath. It takes all of us to provide Full Life Care. Are you ready to join Team Empath?