Care Promoter - THVEE

ChenMed; Naperville (IL); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Employee benefits

Résumé du poste

ChenMed in Naperville, IL is seeking a Care Promoter 1, Early Embrace to support the physician-led care team. This unlicensed role cross-trains to perform routine administrative and clinical tasks, under direct physician supervision, helping keep centers running smoothly.

You will measure vitals, assist exams, communicate patient needs, handle labs and medications, and provide basic health coaching. The position requires high school diploma, MA/EMT/paramedic training, and the ability to travel

Qualifications

• High school diploma or GED required.
• Graduate from MA, PCT, EMT or Paramedic program.
• Minimum 1 year of MA/PCT/EMT/Paramedic experience.
• BLS for Healthcare Providers required.
• Experience with geriatric patients a plus.
• EMR system experience preferred.

Responsabilités

• Measures and records patient vital signs and histories.
• Prepares patients for exams and assists physicians.
• Communicates patient needs to PCP and clinical staff.
• Collects lab specimens and performs basic waived tests.
• Administers medications and assists with dressings.
• Maintains supplies and follows OSHA standards.
• Handles patient phone messages and relays information.
• Supports prescription calls to pharmacies under physician approval.
• Provides health coaching and follows up with patients.
• Performs other duties as assigned by management.

Connaissances

Interpersonal skills

Communication skills

English fluency

Team collaboration

Medical terminology

Microsoft Office proficiency

Formation

High school diploma or GED

MA/PCT/EMT/Paramedic certificate or diploma

BLS for Healthcare Providers

Outils

EMR system experience

Microsoft Office Suite

Description du poste

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, the incumbent in this role perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter 1, Early Embrace is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians’ instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES

• Good business acumen and acuity
• Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques and methods
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Skilled in basic phone and computer operation
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
• Mindset focused on resolving problems for patients and achieving team goals
• Must be detail-oriented to ensure accuracy of reports and data
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time; flexible to work weekends as needed
• Spoken and written fluency in English; bilingual (Spanish/Creole) a plus

EDUCATION AND EXPERIENCE CRITERIA

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT)or Paramedic
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• EMR system experience preferred

PAY RANGE

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.