Care Promoter 1, Float

ChenMed; Miami (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

ChenMed in Miami, FL is seeking a Care Promoter 1, Float to support our physician-led care teams. You will perform routine administrative tasks and assist with clinical duties under physician supervision to keep our centers running smoothly.

Responsibilities include taking vital signs, preparing patients for exams, assisting with procedures, processing messages, coordinating with staff, and supporting medication administration under supervision.

Qualifications

• High school diploma or GED required for the position.
• Graduate from a nationally accredited Medical Assistant/Patient Care Technician/EMT or Paramedic program.
• BLS certification for Healthcare Providers required.
• Experience with EMR systems preferred.

Responsibilities

• Measure and record patient vital signs and medical history.
• Communicate patient needs to PCP, Clinician, or other staff.
• Prepare patients for exams and assist with routine procedures.
• Observe patients and report changes to supervising physicians.
• Perform basic waived lab tests and collect specimens.
• Assist with medication administration under physician supervision.
• Maintain supplies, equipment, and sterile instruments; follow OSHA standards.
• Process patient messages and coordinate with the care team.
• Assist with prescription calls to pharmacies as approved.
• Provide health coaching to patients and follow up regularly.
• Perform other duties as assigned by management.

Skills

Interpersonal skills

Customer service

Communication

Team collaboration

Problem solving

Microsoft Office

Attention to detail

Medical terminology

Scheduling coordination

Education

High school diploma or GED

Medical Assistant / Patient Care Tech / EMT / Paramedic program

BLS for Healthcare Providers

EMR experience

Tools

Microsoft Office Suite

Job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1, Float is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep the medical centres running smoothly. The duties of Care Promoter1, Float vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter1, Float supports our Physician‑lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.

Essential Job Duties/Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non‑critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilises instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorisation, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorised individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills And Abilities

• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organisational skills
• Ability to effectively collaborate and partner with team members, including physicians ,other clinicians, leaders, and staff
• Mindset focused on resolving problems for patients and achieving team goals
• Skilled in basic phone and computer operation
• Must be detail‑oriented to ensure accuracy of reports and data
• Ability to maintain effective and organised systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word‑processing, spreadsheet, database, e‑mail and presentation software
• Ability and willingness to travel to local centres as needed for coverage
• Spoken and written fluency in English
• Flexible to work evening, weekends and/or holidays as needed

Education And Experience Criteria

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• EMR system experience preferred

Pay Range

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full‑time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

Employee Benefits

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family‑owned and physician‑led, our unique approach allows us to improve the health and well‑being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work‑life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.