Care Program Manager: Compliance & Coordination

ICF International; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

ICF is seeking a Care Administrator to support ACF's mission in health and well-being through compliant, trauma-informed care. This fully‑staffed six‑month role involves coordinating clinical and programmatic functions, with on‑call/after‑hours availability, and the potential extension depending on project needs.

The role requires a Master's in a related field, 5+ years managing complex federal programs, and 7+ years leading teams in congregate care.

Qualifications

• Master's degree in public administration, social services, health, education, nursing, or related field.
• Minimum of 5 years' experience managing complex federal programs with multidisciplinary teams.
• Demonstrated expertise in program oversight, quality assurance, and performance management.
• Minimum of 7 years' experience managing teams in a congregate care environment.
• Must be able to obtain and maintain a Public Trust Clearance.

Responsibilities

• Serve as the single point of contact for the client with clear, coordinated communication across all areas.
• Provide overall program management, including planning, coordination, and execution of assignments.
• Coordinate deployment of SMEs and clinical staff to meet project needs.
• Oversee QA/QC to meet contractual, regulatory, and PSA requirements.
• Monitor program performance, identify risks, and implement corrective actions.
• Maintain a big-picture view of activities ensuring alignment across functions.
• Coordinate across multidisciplinary teams for integrated service delivery.
• Develop and maintain program management tools, schedules, and reporting mechanisms.
• Lead internal and external briefings, status updates, and performance reviews.
• Ensure activities align with ORR policies and prevention-focused objectives.
• Identify strategies to streamline workflow and improve quality.

Skills

Leadership

Program oversight

Quality assurance

Stakeholder management

Communication

Education

Master's degree in public administration, social services, health, education, nursing, or related field

Job description

ICF is seeking a Care Administrator to support ACF's mission in health and well-being through compliant, trauma-informed care. This fully‑staffed six‑month role involves coordinating clinical and programmatic functions, with on‑call/after‑hours availability, and the potential extension depending on project needs.

The role requires a Master's in a related field, 5+ years managing complex federal programs, and 7+ years leading teams in congregate care.