Care Operations Leader - Assistant Operating Director

Cornerstone Caregiving; Nashua (NH); On-site; USD 57,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

A leading caregiving service provider seeks an Assistant Operating Director in Nashua, New Hampshire. This key leadership position is responsible for leading in-office operations and ensuring exceptional client care. Candidates should have a high school diploma, 2+ years of relevant experience in management or the healthcare industry, and strong communication skills. The role offers a salary of $57,500 along with benefits such as health insurance and paid time off. Join a mission dedicated to compassionate support in your community.

Qualifications

• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• High attention to detail and exceptional follow-through skills.

Responsibilities

• Lead, coach, and support in-office staff; reinforce standards and culture.
• Oversee scheduling operations to ensure timely coverage and excellent client experience.
• Respond to client escalations with urgency, professionalism, and empathy.
• Conduct quality visits and follow-ups to ensure satisfaction.
• Serve as a backup for client assessments when directors are unavailable.

Skills

Management experience

Leadership operations

Communication skills

Interpersonal skills

Autonomy

Education

High school diploma or equivalent

Bachelor's Degree (preferred)

Tools

Google Workspace

Job description

A leading caregiving service provider seeks an Assistant Operating Director in Nashua, New Hampshire. This key leadership position is responsible for leading in-office operations and ensuring exceptional client care. Candidates should have a high school diploma, 2+ years of relevant experience in management or the healthcare industry, and strong communication skills. The role offers a salary of $57,500 along with benefits such as health insurance and paid time off. Join a mission dedicated to compassionate support in your community.