Care Navigator: Patient Access & Coordination

Kettering Health; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Kettering Health in Miamisburg, OH is hiring a CMA Care Navigator for the physician office. This full-time role supports patients by coordinating care, improving communication among care teams, and addressing barriers to access.

The position emphasizes accurate documentation, patient education, and timely scheduling to enhance outcomes and operational reliability. The ideal candidate has a CMA credential, BLS within 90 days, and 1–2 years of experience in a patient-facing clinical or medical

Qualifications

• High school diploma or equivalent; completion of an accredited Medical Assistant program is typically required.
• One to two years of experience in a patient-facing clinical or medical office setting.
• Current CMA credential from an accredited certifying body; BLS certification within 90 days of hire.

Responsibilities

• The CMA Care Navigator coordinates care, facilitates communication among care teams, and helps address barriers to healthcare access.
• Ensures accurate documentation, patient education, and timely scheduling to improve outcomes and reliability.
• Performs other duties as assigned in alignment with Kettering Health's mission, vision, values, and B Safe program.

Skills

Care navigation

Case management

Care team communication

Patient education

Education

High school diploma or equivalent; CMA program

CMA credential

Job description

Kettering Health in Miamisburg, OH is hiring a CMA Care Navigator for the physician office. This full-time role supports patients by coordinating care, improving communication among care teams, and addressing barriers to access.

The position emphasizes accurate documentation, patient education, and timely scheduling to enhance outcomes and operational reliability. The ideal candidate has a CMA credential, BLS within 90 days, and 1–2 years of experience in a patient-facing clinical or medical