CARE NAVIGATOR: OFFICE SUPPORT

Central Minnesota Mental Health Center; Buffalo (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Competitive compensation and benefits

Wellness Benefits Program

403(b) retirement plan

Employee referral program

Job summary

Central Minnesota Mental Health Center is seeking a Full-Time Care Navigator: Office Support for our Buffalo, MN office. The role focuses on administrative duties with a strong emphasis on customer service and front-desk support.

You will greet clients, answer calls, schedule appointments, collect copays, and may travel to multiple locations as needed. A high school diploma or GED is required, with a driver’s license preferred.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License and acceptable driving record preferred.
• At least 18 years of age.

Responsibilities

• Exceptional customer service.
• Greet Clients and Visitor.
• Answer Multi-line telephone and direct calls.
• Schedule Appointments.
• Collect copays and fees.
• Flexibility to cover hours outside of normal shift is required.
• Ability to drive to all locations (Waite Park, St. Cloud, Monticello, Elk River).

Skills

Customer service

Administrative skills

Phone etiquette

Scheduling

Education

High School Diploma or GED

2 year degree in medical office administration or equivalent

Job description

• Job Category Support Services
• Employee Type Full Time

Description

COMPENSATION:

Starting at $17.19/hour non-exempt

SCHEDULE:

Thurs 9:00 am -6:00 pm

CAREERS INSPIRED TO SUPPORT

CMMHC has a rewarding opportunity to serve as a Full-Time Care Navigator: Office Support at our Buffalo Office. We truly exercise a people first mindset. We know that providing a caring and supportive environment for our clients begins and ends with our employees. We are looking for compassionate people to join our mission. We will offer a great place to work, collaborative team environment, and resources to support your personal and professional development.

HOW YOU’LL MAKE AN IMPACT

The Care Navigator: Office Support position is an administrative job with responsibility for multiple support functions. The Duties may include but are not limited to:

• Exceptional customer service
• Greet Clients and Visitor
• Answer Multi-line telephone and direct calls
• Schedule Appointments
• Collect copays and fees
• Flexibility to cover hours outside of normal shift is required
• Ability to drive to all 4 locations – Waite Park, St. Cloud, Monticello and Elk River

Requirements

WHAT YOU’LL NEED

• High School Diploma or GED
• Valid Driver’s License and acceptable driving record preferred.
• At least 18 years of age

WHAT WILL SET YOU APART

• Customer Service / Administrative experience
• 2 year degree in medical office administration or equivalent experience preferred

Summary

WHY CMMHC?

At Central Minnesota Mental Health Center, our team members are our strongest asset. We strive to attract and retain passionate people who want to live out our mission and make a difference in the communities we serve. We are motivated to provide a supportive and caring environment with a comprehensive benefits package and opportunities for career development. We are privileged to offer services and employment opportunities at multiple sites within the four-county area. Central Minnesota Mental Health Center is an Aff

BENEFITS WE OFFER

• Paid Time Off
• Competitive compensation and comprehensive benefits program (Medical and Dental Insurance, HSA, FSA, Vision, Company Paid Employee Life Insurance, Voluntary Term Life, Long-Term Disability, Short-Term Disability, Employee Assistance Program, & Optional Supplemental Insurance)
• Wellness Benefits Program
• 403(b) retirement plan with a 5.5% employer contribution
• Employee referral program | $1,000 for full-time, $500 for part-time

WHAT SETS US APART

We Develop Our Team: We provide an individual developmental experience beginning with our agency orientation and role specific onboarding program. We encourage team members to pursue educational and developmental opportunities through continuing education funds and on-site education programs.

We Take Care of Our Team: We encourage work-life balance with a generous paid time off program and flexible schedules. Our comprehensive benefits plan offers resources for team members to maintain emotional, physical, and financial well-being. In addition, all CMMHC sites are approved for the National Loan Repayment Program to facilitate repayment of Federal Student Loans.

We Support Each Other: Our mission is to foster healthy lives and thriving communities. We carry that mission through to our team in offering a supportive and collaborative work environment. Team members share consistent feedback in feeling supported professionally and personally by our leadership team.

We Celebrate Each Other: We work hard to support our communities and encourage our progress along the way. We offer team building and employee recognition programs that energize and inspire our work individually and as a team.

We Partner with Our Community: We offer dedicated volunteer time and encourage our team members to give back to causes they are passionate about. In addition, we offer volunteer opportunities through structured community partnerships.

CMMHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity of expression, or any other characteristic protected by federal, state or local laws.