Care Manager (RN) (Syracuse, NY)

Socket.dev; Long Beach (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Molina Healthcare is seeking a Registered Nurse Care Manager to provide support for care management activities and coordinate integrated member care across the continuum in California. You will collaborate with a multidisciplinary team to ensure progress toward outcomes and contribute to cost-effective, high-quality care.

Responsibilities include comprehensive assessments, developing care plans, conducting visits, monitoring progress and promoting service integration.

Qualifications

• Minimum 2 years in health care, care management or related setting.
• Active RN license in state of practice.
• Understanding of EMR and HIPAA requirements.
• Knowledge of community resources.
• Ability to work independently with minimal supervision.
• Strong time-management and prioritization skills.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office and online portals.

Responsibilities

• Complete comprehensive member assessments within regulatory timelines.
• Develop and implement care coordination plan with member and care network.
• Conduct telephonic, home visits or in-person assessments as required.
• Monitor care plan effectiveness and document interventions.
• Maintain ongoing member caseload and regular outreach.
• Promote integration of services across care domains (behavioral health, LTSS, home/community resources).
• Facilitate ICT meetings and collaboration.
• Educate and motivate members using motivational interviewing techniques.
• Identify barriers to care and coordinate resources to address concerns.
• May provide consultation and recommendations to peers as needed.
• Care manager RNs may handle complex cases and medication reconciliation.
• Travel 25–40% may be required depending on state/contractual needs.

Skills

Proactive mindset

Independent worker

Communication skills

Time management

Problem solving

Critical thinking

Verbal and written communication

Microsoft Office proficiency

Education

Registered Nurse (RN) license

Certified Case Manager (CCM)

Tools

EMR systems

Portal and database navigation

Job description

Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
• Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• May provide consultation, resources and recommendations to peers as needed.
• Care manager RNs may be assigned complex member cases and medication regimens.
• Care manager RNs may conduct medication reconciliation as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and self-motivation.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.

Preferred Qualifications

• Certified Case Manager (CCM).

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V