Care Manager (RN) - Must reside in SC

Molina Healthcare, Inc.; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

Molina Healthcare, Inc. is seeking an RN to join a 100% remote auto-dialer care management team in South Carolina. Candidates must reside in SC and hold an active SC RN license.

You will assess members, develop care plans, conduct visits, monitor progress, and coordinate services across behavioral health, LTSS, and community resources. Travel up to 25-40% may be required.

Qualifications

• At least 2 years experience in health care, preferably in care management.
• RN license active and unrestricted in state of practice.
• Valid driver's license and reliable transportation for travel requirements.
• Understanding of EMR and HIPAA.
• Knowledge of community resources.
• Ability to work independently and with minimal supervision.
• Excellent time-management and prioritization skills.

Responsibilities

• Complete comprehensive member assessments per timelines and determine eligibility for care management.
• Develop and implement care coordination plans with member, caregiver, physician, and health professionals.
• Conduct telephonic, face-to-face or home visits as required.
• Monitor care plans, document interventions and outcomes, and adjust as needed.
• Maintain ongoing member caseload and regular outreach.
• Promote integration of services across behavioral health, LTSS, and community resources.
• Facilitate ICT meetings and collaboration.
• Use motivational interviewing to educate and motivate change.
• Assess barriers to care and assist members accordingly.
• May provide consultation to peers as needed.
• Care manager RNs may handle complex cases and medication reconciliation.

Skills

Verbal communication

Written communication

Time management

Prioritization

Problem-solving

Critical thinking

Independence

Self-motivation

Interpersonal skills

Multi-tasking

Education

RN license

Tools

EMR software

Microsoft Office

Job description

Candidates must reside in South Carolina and hold an active South Carolina RN license.

This 100% remote role is part of our auto-dialer team that is fast paced and high volume. Not your typical care management role.

Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
• Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assess for barriers to care, provides care coordination and assistance to member to address concerns.
• May provide consultation, resources and recommendations to peers as needed.
• Care manager RNs may be assigned complex member cases and medication regimens.
• Care manager RNs may conduct medication reconciliation as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and self-motivation.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.

Preferred Qualifications

• Certified Case Manager (CCM).

Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V