Care Manager, RN – Field

Jobtailor; New Haven (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in Connecticut seeks a Registered Nurse case manager to coordinate benefits and care for chronically ill members. You will promote wellness activities, liaise with families, employers, and providers, and manage case work across the continuum of care.

Key duties include assessing medical status, developing care plans, ensuring timely return to baseline, documenting activities, and complying with insurance requirements. Travel within the region may be required.

Qualifications

• Active and unrestricted CT license.
• Minimum 3+ years clinical practical experience (diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac) with Medicare members.
• Minimum 2+ years CM, discharge planning and/or home health care coordination experience.
• Registered Nurse with active state license in good standing.
• Travel within a designated geographic area for in-person case management as needed.
• Bachelor’s degree preferred, CCN/CM certifications preferred.

Responsibilities

• Facilitate delivery of benefits and healthcare information to determine eligibility while promoting wellness activities.
• Develop and support health strategies, policies, and programs for member wellness and timely return to work.
• Act as liaison with members, employers, providers, and insurers as appropriate.
• Implement and coordinate case management for catastrophic or chronically ill members across care continuum.

Skills

Analytical skills

Communication skills

Problem-solving

Independent work

Education

Registered Nurse (RN) CT license

Bachelor's degree preferred

Tools

MS Word

MS Excel

PowerPoint

Job description

• Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities.
• Develops, implements, and supports Health Strategies, tactics, policies, and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work.
• Acts as a liaison with member/client/family, employer, provider(s), insurance companies, and healthcare personnel as appropriate.
• Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care.
• Interacts with members/clients telephonically or in person. May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services.
• Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate.
• Communicates with member/client and other stakeholders as appropriate (e.g., medical providers, attorneys, employers and insurance carriers) telephonically or in person.
• Prepares all required documentation of case work activities as appropriate.
• Interacts and consults with internal multidisciplinary team as indicated to help member/client maximize best health outcomes.
• May make outreach to treating physician or specialists concerning course of care and treatment as appropriate.
• Provides educational and prevention information for best medical outcomes.
• Applies all laws and regulations that apply to the provision of rehabilitation services; applies all special instructions required by individual insurance carriers and referral sources.
• Testifies as required to substantiate any relevant case work or reports.
• Conducts an evaluation of members/clients’ needs and benefit plan eligibility and facilitates integrative functions using clinical tools and information/data.
• Utilizes case management processes in compliance with regulatory and company policies and procedures.
• Facilitates appropriate condition management, optimize overall wellness and medical outcomes, appropriate and timely return to baseline, and optimal function or return to work.
• Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes, as well as opportunities to enhance a member’s/client’s overall wellness through integration.
• Monitors member/client progress toward desired outcomes through assessment and evaluation.

Requirements

• Active and unrestricted CT license
• Minimum 3+ years clinical practical experience preference: (diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac) with Medicare members.
• Minimum 2+ years CM, discharge planning and/or home health care coordination experience
• Registered Nurse with active state license in good standing within the region where job duties are performed is required.
• Ability to occasionally travel within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
• Excellent analytical and problem-solving skills
• Effective communications, organizational, and interpersonal skills.
• Ability to work independently (may require working from home).
• Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
• Efficient and Effective computer skills including navigating multiple systems and keyboarding
• Willing and able to obtain multi state RN licenses if needed, company will provide.
• Bachelor’s degree preferred.
• Certified Case Manager is preferred.
• Additional national professional certification (CRC, CDMS, CRRN, COHN, or CCM) is preferred, but not required.

Core Competencies

Demonstrates expertise in case management processes, including assessment, planning, and coordination of care for chronically ill members. Proficient in applying healthcare regulations and delivering effective communication to optimize member wellness and outcomes.