Care Manager (RN)

Socket.dev; Long Beach (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

Molina Healthcare in Long Beach, CA is seeking a Care Manager RN to provide care coordination across the continuum. You will assess members, develop and monitor care plans, and collaborate with an interdisciplinary team to improve outcomes and reduce costs.

Responsibilities include telephonic and in-person visits, travel as needed (25-40%), and ensuring HIPAA compliance while coordinating services with behavioral health and LTSS resources.

Qualifications

• At least 2 years experience in health care, preferably in care management.
• RN license must be active and unrestricted.
• Valid driver's license with reliable transportation for travel.
• Understanding of EMR and HIPAA requirements.
• Knowledge of community resources and referral networks.
• Able to work independently with minimal supervision.
• Strong communication, time-management and multitasking skills.

Responsibilities

• Completes comprehensive member assessments per timelines and determines eligibility for care management.
• Develops care coordination plans with member, caregivers, physicians and other health professionals.
• Conducts telephonic, home visits or in-person assessments as required.
• Monitors and documents progress toward goals and adjusts plans as needed.
• Maintains ongoing member caseload with regular outreach and management.
• Promotes integration of services across behavioral health, LTSS and community resources.
• Facilitates interdisciplinary care team meetings and collaboration.
• Uses motivational interviewing to support change during contacts.
• Assesses barriers to care and provides coordination and assistance.
• May provide consultation and resources to peers as needed.
• Travel 25–40% may be required per state/contract.

Skills

Healthcare experience

Care coordination

Communication skills

Time management

Problem solving

Education

RN license

CCM (preferred)

Tools

EMR systems

Microsoft Office

Online portals

Job description

JOB DESCRIPTION Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
• Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• May provide consultation, resources and recommendations to peers as needed.
• Care manager RNs may be assigned complex member cases and medication regimens.
• Care manager RNs may conduct medication reconciliation as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and self-motivation.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.

Preferred Qualifications

• Certified Case Manager (CCM).

Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V