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Insight Global in Dayton, OH is seeking a Community Based Care Coordinator to support dual-eligible Medicare/Medicaid members in long-term care settings. You will assess medical, behavioral, and social needs, develop tailored care plans, and connect members with essential community resources.
You will coordinate with interdisciplinary teams, advocate for patients, and document outcomes while ensuring compliance with NCQA and CMS standards.
The Community Based Care Coordinator is responsible for coordinating care for individuals who are eligible for both Medicare and Medicaid. This role works directly with members living in longer term care facilities to assess medical, behavioral, and social needs, develop individualized care plans, connect members with resources, and coordinate care across providers and community organizations.
Conduct comprehensive member assessments to identify medical, behavioral health, functional, and social needs. Develop, implement, and regularly update individualized care plans. Meet with members in their homes, healthcare settings, offices, and other community locations. Serve as a liaison between members, healthcare providers, community organizations, and other service agencies. Lead and collaborate with interdisciplinary care teams (ICTs) to coordinate member care. Coordinate transitions of care and follow up after hospitalizations or significant health events to help prevent readmissions. Connect members with community resources, including: Housing Transportation Food assistance Social services Other community-based programs. Educate members and families on: Medicare and Medicaid benefits Chronic condition management Medication adherence Preventive care Available healthcare and community services. Monitor member progress, health status, and adherence to the care plan. Collaborate with physicians, specialists, behavioral health providers, state agencies, and community-based organizations. Advocate for members and encourage active participation in healthcare decisions. Maintain accurate documentation of member interactions, care plans, interventions, and outcomes. Identify and address barriers to care. Report suspected abuse, neglect, or exploitation as a mandated reporter when required. Maintain compliance with applicable NCQA and CMSA standards
Must have experience in a healthcare-related profession, such as:
Candidates must also have:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.