Care Manager, LTSS (BH Licensed) - Cook County

Molina Healthcare; Evanston (IL); Remote; USD 38,000 - 74,000; Full time

Job summary

Molina Healthcare in the Cook County area seeks a field-based care management professional to support LTSS and care coordination for high-need members. You will collaborate with a multidisciplinary team to implement care plans and ensure progress toward outcomes.

Role requires 2+ years in health care with care management, proper licensure, strong communication, and transportation for travel. Travel is 25–40% locally; remote field work is involved. Competitive hourly compensation.

Qualifications

• 2+ years in health care with care management or equivalent LTSS experience.
• Active and unrestricted professional license as applicable.
• Proven ability to work with diverse populations and settings.
• Valid driver’s license and reliable transportation for travel requirements.
• Strong communication and organization skills.

Responsibilities

• Completes comprehensive member assessments within timelines, including home visits.
• Facilitates waiver enrollment/disenrollment processes.
• Develops and implements care plans with the member and care network.
• Monitors and evaluates care plan effectiveness and makes adjustments.
• Promotes service integration across behavioral health and LTSS.
• Assesses medical necessity and authorizes waiver services.
• Coordinates ICT meetings for service decisions.
• Performs proactive problem-solving and supports members’ barriers to care.
• Travel estimated at 25–40% locally as required.

Skills

Care coordination

Communication

Travel

LTSS / disability

Education

Licensed social worker (LCSW/LMSW/ASWP) or equivalent

Bachelor’s degree in health care

Tools

Microsoft Office

Job description

This is a remote field-based role requiring travel in the greater Cook County area.

Job Summary

Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.
• Facilitates comprehensive waiver enrollment and disenrollment processes.
• Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
• Assesses for medical necessity and authorizes all appropriate waiver services.
• Evaluates covered benefits and advises appropriately regarding funding sources.
• Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assess for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns.
• Identifies critical incidents and develops prevention plans to assure member health and welfare.
• May provide consultation, resources and recommendations to peers as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years of experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience.
• LCSW, LMSW, APSW, CHES, LPC, LPCC, LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. License must be active and unrestricted in state of practice.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Ability to operate proactively and demonstrate detail-oriented work.
• Demonstrated knowledge of community resources.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations.
• Ability to work independently, with minimal supervision and demonstrate self-motivation.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Problem-solving skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
• In some states, must have at least one year of experience working directly with individuals with substance use disorders.

Preferred Qualifications

• Certified Case Manager (CCM).
• Experience working with populations that receive waiver services.

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Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $27.73 - $54.06 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.