Care Manager I/II/III (Sullivan)

Hamilton Center, Inc.; Sullivan (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Hamilton Center, Inc. is seeking a Care Manager I / CCBHC Care Coordinator II to provide case coordination, outreach, and advocacy for individuals entering CCBHC. The role includes initial screening, referrals, and development of treatment plans with psychosocial evaluation when applicable.

The position requires a background in behavioral health care, strong communication, and the ability to work with diverse populations. Experience with EMR systems and a valid driver’s license is desired.

Qualifications

• High School diploma or equivalent.
• 1 year of paid, full-time employment or 24 months of paid, part-time employment in a related adult, child, youth, adolescent or family services field.
• For CCBHC Care Coordinator II: Bachelor's degree in psychology, social work, sociology or related fields with 1 year of case management experience; or non-specific bachelor's with 4+ years in related field.
• Completion of Case Management training post college degree.
• Knowledge of community-based behavioral health care and case management.
• Willingness to use reliable personal transportation in work capacity.

Responsibilities

• Consistently exercising discretion and judgment to analyze, interpret, and decide actions based on facts.
• Work without daily supervision, evaluating possible courses of conduct.
• Maintain an active caseload providing referrals and linkage within areas of expertise.
• Provide team with detailed information to establish Treatment Plans.
• Work with the consumer daily to implement the Treatment Plan.
• Develop and revise Treatment Plans and monitor goals.
• Communicate with community partners to maintain MOUs.
• Coordinate with community systems for linkage, crisis management, and follow up.
• Provide crisis management and linkages for interventions as needed.
• Provide psychosocial rehabilitation services to consumers.
• Deliver face-to-face skill training and mental health interventions.
• Offer age-appropriate life skills training.
• Maintain records per standards and regulations.
• Demonstrate ethical conduct and confidentiality; use EMR competently.
• Participate in continuing education and supervision meetings.
• Complete required trainings (CANS/ANSA) and DSC paperwork timely.
• Participate in clinical supervision as needed.
• Maintain flexible scheduling with supervisor.

Skills

Case management

Communication

Transportation required

EMR experience

Education

High School diploma or equivalent

Bachelor's degree related field (for II)

Case Management training

Tools

EMR software

Job description

Summary

The Care Manager I / CCBHC Care Coordinator II will provide case coordination, outreach, and advocacy services to individuals entering CCBHC. The Care Manager I / CCBHC Care Coordinator II will provide initial screening and referral services to assist the consumer in connecting to needed resources. The Care Manager I / CCBHC Care Coordinator II may assist in developing a complete psychosocial evaluation, conducting initial health screenings, and developing a coordinated treatment plan. These clinics are required to provide a comprehensive set of services for children and adults including 24/7 crisis services; outpatient mental health and substance abuse treatment services; immediate screenings, risk assessments, and diagnoses; and care coordination with emergency rooms, law enforcement, and veteran groups. The CCBHC model provides an integrated model for care delivery to reduce overall healthcare costs and improve patient outcomes.

Essential Duties/Responsibilities

• Consistently exercising discretion and judgment to analyze, interpret, make deductions, and then decide what actions are necessary based on the varying facts and circumstances of each individual case.
• Works without daily and immediate supervision, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.
• Maintains an active caseload providing referrals and linkage as needed within areas of expertise and limits of credentials; assures procurement of additional services as needed.
• Acquires and provides the team with detailed information regarding an assigned consumer to establish the foundation for the Treatment Plan.
• Works with the consumer on a day-to-day basis using professional judgment and discretion to implement the team‑determined Treatment Plan.
• Assists in development, implementation, and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals.
• Communicates consistently with community partners to maintain positive working relationships for existing MOUs.
• Consults and coordinates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals.
• Provides crisis management for consumers; makes linkages for interventions as appropriate.
• Provides individual and group Psychosocial Rehabilitative services.
• Provides face‑to‑face skill training and mental health interventions to consumers in accordance with the treatment plan.
• Provides age‑appropriate life skills training to consumers individually or in groups.
• Maintains consumer and program records in accordance with applicable standards and regulations, grant requirements, etc.
• Maintains a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature.
• Ability to demonstrate competent use of Electronic Medical Record (EMR).
• Participates in continuing education activities, remaining knowledgeable in area(s) of expertise.
• Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision.
• Completion of CANS and/or ANSA training and ongoing certification
• Timely completion of DARMHA Supported Consumer (DSC) paperwork and reassessments within specified deadlines.
• OBHP qualified staff will be expected to participate in the required clinical supervision.
• Maintains a flexible schedule in collaboration with supervisor to develop a working schedule that meets the needs of the consumers and team.
• Performs other duties as assigned.

Minimum Qualifications

Minimum Qualifications as related to Care Manager I Positions at Hamilton Center

CARE MANAGER I

• High School diploma or equivalent
• An individual with at least 12 months of paid, full time employment or 24 months of paid, part time employment in a directly related adult, child, youth, adolescent or family services related field including but not limited to the following professions: Community Mental Health Center, Group Home, Residential Placement facilities, Personal Care giver, State Hospital, Certified Nursing Assistant, Licensed Professional Nurse, Department of Childrens Services, Family and Social Services Administration, Education/Special Education, Nursing Home, Day Care providers/staff, Juvenile Justice Centers, Community Corrections/Probation, FQHC, Hospitals, Hospice

Minimum Qualifications as related to CCBHC Care Coordinator II Positions at Hamilton Center

• Bachelors degree in psychology, Social Work, Sociology, Family/Consumer Sciences, Child Development, Substance Abuse, Mental Health, Human services, Education, Criminology, Counseling, Psychology, Nursing, Special Education, Family Studies, Marriage and Family Therapy, Recreational Therapy, Music Therapy, Art Therapy, Child and Adolescent Welfare or Youth, Adult and Family Services, with a minimum of 1 year of Case Management/Care Management experience (internal or external)
• Nonspecific bachelors degrees with a minimum of 4 yrs. of experience as a Care Coordinator I in a directly related child, youth, adolescent, or family services field
• Completion of Case Management training post college degree

ALL POSITIONS MUST POSSESS

• Knowledge and skills in community based behavioral health care and case management.
• Good interpersonal and communication skills.
• Agreement to use personal transportation in work capacity including transporting consumers.
• Flexible scheduling is required.
• Willingness to use reliable personal transportation in work capacity.

Certificates, Licenses, Registrations

• Valid drivers license in accordance with HCI motor vehicle policy.
• Maintain current Crisis Prevention Intervention (CPI) certification.
• Maintain current American Red Cross CPR/First Aid certification.

Physical Demands

While performing the duties of the job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to consumer locations. The employ