Care Manager (BH Licensed) ) - Polk County, FL

Molina Healthcare; Lakeland (FL); On-site; USD 36,000 - 71,000; Full time

Job summary

Molina Healthcare is seeking a qualified care coordination specialist to support comprehensive behavioral health care management. The role collaborates with a multidisciplinary team to coordinate integrated member care across the continuum, ensuring progress toward outcomes while contributing to cost-effective care.

The position involves developing and implementing care plans with members, caregivers, and clinicians, conducting visits, and monitoring plan effectiveness.

Qualifications

• At least 2 years health care experience, preferably in behavioral health.
• Licensed behavioral health clinician with active, unrestricted license as listed.
• Driver's license, reliable transportation, and adequate auto insurance for job-related travel.
• Experience with persons with severe mental health concerns and substance use disorders.
• Knowledge of whole person care principles, chronic conditions, and discharge planning coordination.
• Data entry skills and experience using a clinical platform.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Supports care management and care coordination across multidisciplinary team.
• Develops and implements care plans with members and care network.
• Conducts telephonic, face-to-face, or home visits as required.
• Monitors and evaluates progress toward goals; documents interventions.
• Maintains ongoing member caseload and outreach.
• Promotes integration of behavioral health, LTSS, and home/community resources.
• Facilitates interdisciplinary care team meetings and ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to support change.
• Assesses barriers to care and provides coordination assistance.
• May provide consultation and resources to peers as needed.
• Travel 25–40% depending on state/contractual requirements.

Skills

Verbal communication

Written communication

Data entry

Microsoft Office

Education

Licensed behavioral health clinician

Active, unrestricted license (LCSW, LMSW, APSW, CHES, LPC, LPCC, LMFT, PhD/PsyD)

Tools

Clinical software

Job description

JOB DESCRIPTION Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes comprehensive behavioral health assessments of members per regulated timelines and determines who may qualify for care coordination/case management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
• Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• May provide consultation, resources and recommendations to peers as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years health care experience, preferably in behavioral health, or equivalent combination of relevant education and experience.
• Licensed behavioral health clinician to include: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. If licensed, license must be active and unrestricted in state of practice.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Experience with working with persons with severe and persistent mental health concerns and serious emotional disturbances, to include substance use disorder and foster care.
• Knowledge and experience related to whole person care principles, chronic health conditions, and discharge planning coordination.
• Data entry skills and previous experience utilizing a clinical platform.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications

• Certified Case Manager (CCM).
• Experience in behavioral health care management.
• Field-based care management or home health experience.

Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $26.41 - $51.49 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.