Care Manager (Behavioral Health)

Centene; United States; Remote; USD 56,000 - 101,000; Full time

Benefits offered by this job

competitive pay

Health insurance

401K and stock purchase plans

tuition reimbursement

paid time off + holidays

flexible work schedules (remote,hybrid

Job summary

Centene is seeking a Behavioral Health Care Manager to develop and facilitate complex care management for members with mental health and substance use needs. The role requires a NJ license, a master's in Behavioral Health or Social Work (or a nursing degree), and 2–4 years of related experience.

This is a remote position serving NJ with up to 50% travel and a schedule of Monday–Friday, 9:00 AM–5:00 PM. Responsibilities include evaluating member needs, developing care plans, coordinating with

Qualifications

• Requires Master’s degree in Behavioral Health or Social Work or a nursing degree and 2–4 years of related experience.
• Active New Jersey license is required for this role.
• Licensed Master’s Behavioral Health Professional or RN based on state contract requirements with BH experience

Responsibilities

• Evaluates member needs via phone or in-home visits and develops care plans for behavioral health and social determinants.
• Performs outreach to assess needs and collaborate with resources.
• Coordinates between the member, family/caregivers, resources, and care team to ensure access to services.
• Monitors care plans and outcomes and provides recommendations based on needs.
• Provides education to members and families on procedures and benefits.
• Complies with policies and standards and supports leadership on care quality improvements

Skills

Care coordination

Member education

Communication

Monitoring & evaluation

Education

Master’s degree in Behavioral Health or Social Work

Nursing degree from accredited school

Job description

Position Purpose

Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder.

Key Details

This is a remote position serving members in Essex and Morris Counties, New Jersey, with up to 50% local travel required. Candidates must reside in Essex or Morris County, or in a nearby bordering county, and the closest company office is located in Iselin, NJ. The schedule is Monday through Friday, 9:00 AM to 5:00 PM. An active New Jersey license is required for this role.

Responsibilities

• Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs
• May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
• Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders
• Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members
• Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs
• Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services
• Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs
• Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
• Performs other duties as assigned.
• Complies with all policies and standards.

Education and Experience

Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 - 4 years of related experience.

License and Certification

• Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required
• For NJ Health Plan Only: Requires a Master's degree in Behavioral Health or Social Work and a Licensed Associate Counselor (LAC) or Licensed Social Worker (LSW) required

Pay Range

$56,200.00 - $101,000.00 per year

About the Company

At Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You'll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It's work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Benefits and Compensation

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Equal Opportunity Employer

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Additional Applicants Information

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act