Care Manager - as needed

Riverside Health; Hampton (VA); On-site; USD 57,000 - 78,000; Part time

Job summary

Riverside Mental Health and Recovery Center in Hampton, VA seeks a Part-time Care Manager to coordinate patient care and discharge planning across the continuum. You will act as the initial contact for patients and families, collaborating with the treatment team to ensure appropriate aftercare plans and effective use of resources.

The role requires a Bachelor's in a related field and 1 year of clinical experience; CPR/BLS within 30 days and CCM/ACMA certifications are preferred to enhance

Qualifications

• Bachelor’s degree in a related field is required.
• 1 year clinical experience is required.
• ACMA/CCM certification preferred; CPR/BLS and other licenses may be required within 30 days.

Responsibilities

• Coordinate patient care and discharge planning across the continuum.
• Act as the care manager liaison among patients, families, and the treatment team.
• Document care plans and communicate needs to physicians and payor sources.
• Collaborate with the interdisciplinary team to optimize outcomes and resource use.

Skills

Care coordination

Interdisciplinary teamwork

Communication skills

Patient advocacy

Education

Bachelor's degree in Counseling/Psychology/Social Work or related field

Master's degree in Healthcare field (MSW/MS/MA/M.Ed)

Job description

## Care Manager - as neededApply: Riverside Mental Health and Recovery Center - Hampton, Virginia: Part time: Posted Today: 2026-037400Hampton, Virginia**Hiring Range**$27.30 - $37.58/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. **Overview** This position must demonstrate by education and/or training a background in the assessment and treatment ofadolescents and adults seeking psychiatric and/or chemical dependency treatment. The position works under thesupervision of the Manager/Director and is responsible for working in collaboration with the healthcare team tocoordinate the care and service to patients across the continuum of care. The care manager promotes effectiveutilization and monitoring of healthcare resources and assumes a leadership role with the interdisciplinary teamto achieve optimal quality, clinical, and resource outcomes. Performs and completes all medical recorddocumentation and other written assignments (CM Screening Form) outlined in the department/hospital policy.The Care Manager serves as the court services liaison and is part of the multidisciplinary treatment team. Thisposition is responsible for discharge planning to ensure aftercare plans are appropriate to patient goals. Alldischarge plans are in accordance with standards of excellence established by Riverside Health System, andfacility goals and strategic plans. Utilizes national hospital based ACMA scope of Services and Standards ofPractice as foundation of Care Management. Care Managers complete annual competencies to ensure care isevidence based. Non-Registered Nurse and Non-Social Work staff are required to convey discharge plans withsupervisor and entire interdisciplinary team members. **What you will do** * Takes on additional work and/or assists others in the completion of their work during periods of high census and heavy workloads.* Provides quality and clinically sound care coordination and discharge planning reflective of the patient’s status and age, treatment needs, as described in the policy and procedure guide.* Actively coordinates and documents patient care with referral and payor sources. Demonstrates excellent customer service in person and via telephone, projecting a professional image at all times.* Serves as the initial point of contact for patients, families, and referral and assures they are active participants in the treatment planning process.* Identifies process improvement opportunities related to efficiency, appropriateness, productivity and/or coordination of activities/services with other departments and personnel.* Uses non-patient care time in productive ways that benefit patients, residents, department, and facility.* Collaborates as an active member of the interdisciplinary treatment team. Communicates patient, resident, family needs to physicians accurately and completely. **Qualifications** **Education** * Bachelors Degree, Counseling, Psychology, Social Work, Sociology, or related field (Required)* Masters Degree, Healthcare related field, such as MSW, MS, MA, M.ED, counseling, Psychology, Social Work or related field (Preferred) **Experience** * 1 year Clinical Experience (Required) **Skills and Abilities** * ACMA/CCM Certification Preferred **Licenses and Certifications** * CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required) and* First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required) and* Licensed Clinical Social Worker (LCSW) - Virginia Department of Health Professions (VDHP) (Preferred) or* Licensed Masters Social Worker (LMSW) - Virginia Department of Health Professions (VDHP) (Preferred) or* Licensed Professional Counselor (LPC) - Virginia Department of Health Professions (VDHP) (Preferred) or* Marriage and Family Therapist - American Association for Marriage and Family Therapy (Preferred) or* Resident in Counseling - Virginia Department of Health Professions (VDHP) (Preferred) or* Resident in Marriage and Family Therapy (RMFT) - Virginia Department of Health Professions (VDHP) (Preferred)