Care Manager

North Mississippi Health Services; Tupelo (MS); On-site; USD 60,000 - 75,000; Full time

Job summary

North Mississippi Health Services seeks a Care Manager in Home Health/Hospice to coordinate and deliver direct patient care for an assigned caseload. You will assess patients, develop plans, and ensure proper documentation while collaborating with the health care team to optimize outcomes.

The role also includes managing department operations to ensure productivity. The position emphasizes coordination with CMS guidelines, community resources, and clear communication across inpatient,

Responsibilities

• Directly care for an assigned caseload of patients.
• Perform comprehensive assessments per COPs guidelines.
• Develop and revise individualized care plans.
• Deliver high-quality care tailored to patient conditions.
• Document care and supervisory visits accurately per CMS and agency rules.
• Leverage community resources as needed and communicate with the broader health care team.
• Maintain up-to-date patient clinical records, supply usage, and visit logs.
• Coordinate care with patient, CG, and health team across settings (inpatient, outpatient, home care, hospice).
• Assist with authorizations for care according to payer timeframes and educate staff and patients.

Job description

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Job Summary

The Care Manager at North Mississippi Health Services plays a critical role in coordinating and delivering direct patient care to an assigned caseload in the Home Health/Hospice department. They conduct thorough assessments, develop individualized care plans, and ensure accurate documentation while collaborating with the healthcare team to optimize patient outcomes. As a manager of process, this role optimizes operations within a designated department or area, ensuring productivity and effective management of processes.

Job Functions

Nursing Care:

• Has the direct responsibility of caring for an assigned caseload of patients.
• Responsibilities include comprehensive assessment defined by COPs.
• Develop and implement appropriate revisions to individualized plans of care.
• Deliver highest standard of care specific to patient condition/need.
• Responsible for appropriate and timely documentation of care and supervisory visits according to CMS and agency guidelines, policies and procedures.
• Additional responsibilities include: utilizing community resources as needed, maintaining an open and effective line of communication with the total health care community.
• Performs a comprehensive assessment of patient with each visit.
• Must maintain accurate and up to date patient clinical records; accurate accounting of supply usage; accurate daily visit record of patients, time and mileage.

Communication

• Communicates and coordinates patient care with patient/CG and all members of the health care team in various settings: inpatient, outpatient, MD clinics, Home care and Hospice.
• Information for authorizations for care according to various payer time frames.

Education

• Involved with Education / PI Regional Manager in development and implementation of educational material and programs for health care team, patients, families/caregivers, and community.
• Assists with educating clinical staff by case conferencing, joint visits, and structured educational programs.
• Pt / CG education of disease management and skilled care in home environment.