Care Manager

advatixinc; New York (NY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Advatix®, Inc. seeks a Care Manager to deliver six core services and coordinate benefits for individuals in NY/NJ. You will conduct comprehensive assessments, develop Life Plans with families, and arrange regular visits with members to meet their needs, outcomes, and state requirements.

This full-time role supports a remote-hybrid setup, with monthly to bi-annual visits and strong collaboration with care teams for quality outcomes.

Qualifications

• Bachelor's degree with two years of relevant experience or RN license with two years of relevant experience or Master's with one year of relevant experience
• MSC Service Coordinators prior to July 1, 2018 are grandfathered to facilitate continuity of care

Responsibilities

• Perform comprehensive assessments covering medical, mental health, developmental disability, and social needs
• Develop and implement Life Plans with family and service providers
• Maintain caseloads up to 35-40 members
• Conduct monthly, quarterly, or bi-annual face-to-face visits as required
• Coordinate care with internal and external teams
• Refer to community resources and ensure timely access to care

Skills

Interpersonal skills

Verbal & written communication

Microsoft Office

Time management

Conflict de-escalation

Education

Bachelor's degree + 2 yrs experience

RN license + 2 yrs experience

Master's degree + 1 yr experience

MSC Service Coordinators grandfathered

Tools

Microsoft Suite

Job description

Job Title: Care Manager

Job Location: Remote (Must be based in NY/NJ)

Job type: Full-time

Work setup: hybrid, remote

Salary range: $50k - $60k

Job Description

The role of the Care Manager is to deliver the 6 core services in a person-centered manner in order to meet the needs of the individual, the OPWDD valued outcomes, the objectives of the People First Transformation, and the State requirements. The Care Manager provides referral and linkage to benefits and services, and in-person visits with members ranging from monthly to bi-annually dependent on the need of each member.

Required Education, Experience, and Licenses:

• a) A Bachelor’s degree with two years of relevant experience, OR
• b) A License as a Registered Nurse with two years or relevant experience, which can include any employment experience and is not limited to case management/service coordination duties, OR
• c) A Master’s degree with one year of relevant experience
• d) MSC Service Coordinators prior to July 1, 2018 are “grandfathered” to facilitate continuity of care

Requirements

• Comprehensive Care Management
• Complete a Comprehensive Assessment for each individual that identifies medical, mental health, chemical dependency, developmental disability, and social service need
• Develop a Life Plan with the individual; include family, collaterals, and service providers in fulfillment of the Life Plan; parties should agree with the goals, interventions, and timeframes
• Caseload size up to a weight of 20, generally 35-40 members, but may vary
• Conduct face-to-face visits as required (Monthly, Quarterly, or Bi-Annually dependent on regulatory requirement and individual needs of each individual)

#2. Care Coordination and Health Promotion

• Engage the individual in the adherence to treatment recommendations, monitor and evaluate individual’s needs coordinate all aspects of the individual’s care; develop relationship between the care planning team
• Review and update the Life Plan with the care planning team; initiate changes in care
• Ensure timely access to appointments for individuals to medical/behavioral health care services; link individuals with resources
• Collaboration with both internal and external interdisciplinary teams.
• Instituting recommendations from internal clinical teams
• Involvement in post-hospital/rehabilitation discharge

#3. Comprehensive Transitional Care

• Assist the individual to transition between levels of care, or after critical events, such as: hospital, school, rehabilitation facility, etc., follow up in a timely manner post discharge, support individual during crisis events
• Use Health Information Technology to facilitate collaboration among all providers

#4. Individual and Family Support

• Communicate and share information with individuals and their family/representative, ensure that the Life Plan reflects the individual’s and their family/representative’s preferences
• Utilize peer supports, support groups to increase family/representative’s awareness
• Provide monthly contact and engagement with all members/families
• Follow up to strive for complete member satisfaction with TCC and external services

#5. Referral to community and social support services

• Identify available resources and actively manage referrals, engagement, and follow-up
• Ensure that the Life Plan includes community-based and other social support services that respond to the individual’s needs and preferences and contribute to achieve the individual’s goals

#6. Use of HIT link services

• Meet the HIT standards in the delivery of core services and the Life Plan, as described in the manual
• Maintain written documentation of service delivery and individuals’ information on the Electronic Health Record System while practicing all HIPAA and Privacy regulations

Additional Responsibilities:

• Monitoring/Assisting individuals with maintaining benefits (Food Stamps, Medicaid, and SSI)
• Support individuals with P&P related to schooling, and any relevant issues
• Report any incident of abuse, neglect, or maltreatment immediately
• Other duties as assigned/requested

Specific Knowledge, Skills, and Abilities:

• Excellent interpersonal skills, including conflict-management and knowledge of de-escalation techniques
• Advanced ability to effectively communicate in both verbal and written manner
• Computer software skills, particularly skills with Microsoft Suite
• Ability to organize, schedule, and utilize time well
• Capability to analyze situations accurately, prioritize, and take effective action

Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race,nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, orgender identity. We believe in diversity and encourage anyqualifiedindividual to apply. We are an EEOCEmployer.