Care Manager

Sphs Group; Greensburg (Westmoreland County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition Discounts

Career Advancement

Job summary

SOUTHWEST BEHAVIORAL CARE, INC. is seeking a Full-Time Case Management professional to provide person-centered care management for high-need individuals across Greensburg, PA and county-wide.

Responsibilities include follow‑up, outreach, and continuity of care within the treatment and recovery process. The role emphasizes collaboration with hospitals, first responders, and community providers, along with developing individualized service plans and tracking progress toward recovery goals in a

Qualifications

• Associate degree in social work, chemical dependency, psychology, criminal justice or related human services field from an accredited college or university.
• Must be willing to obtain a Certified Recovery Specialist Certification through the Pennsylvania Certification Board AND a minimum of a High School Diploma or GED if self identifies personal experience with addiction recovery or co-occurring services.
• Demonstrated ability to obtain vital information during an interview to make proper recommendations.
• Demonstrated knowledge of financial entitlement programs and available social services.
• Has basic computer skills commensurate with the position and ability to learn a computer-based electronic health records system.
• Must successfully obtain Criminal History Clearance from Pennsylvania State Police and Child Abuse Clearances from the Pennsylvania Department of Human Services and FBI Fingerprint Clearances.
• Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.

Responsibilities

• Provides holistic care management, education, engagement, assessment, and linkages to services and supports to improve quality of life.
• Collaborates with stakeholders and outside providers to increase community-based supports.
• Engages with hospitals, first responders, Recovery Care Organizations, physicians, treatment programs, and community organizations.
• Facilitates comprehensive assessment and develops an Individualized Service Plan addressing recovery goals.
• Documents in accordance with guidelines and completes data collection for referrals and activities.
• Participates in On Call Rotation to provide 24/7 response.
• Guides clients through recovery phases: engagement, initiation, stabilization, and sustained recovery maintenance.
• Educates consumers and families about recovery, reduces stigma, and addresses social determinants of health.

Education

Associate degree in social work / related field

Certified Recovery Specialist Certification (CRSC) eligibility

Job description

Job Details

Location: Southwest Behavioral Care D&A Case Management – Greensburg, PA 15601

Position Type: Full Time

Comprehensive Benefits Package:

• Tuition Discounts
• Career Advancement

SOUTHWEST BEHAVIORAL CARE, INC.

Full-Time Position

Greensburg, PA Location

Overall Function

Provides individualized, person-centered care management and engagement for high-risk, high-need individuals requiring crisis response, post-naloxone recovery referrals from first responders, and ongoing care to support continued engagement throughout the treatment and recovery process. Responsibilities include follow‑up, community outreach, and continuity of care on a county-wide basis.

Essential Functions

• Provides a holistic approach to care management, increasing the quality of life of participants through education, engagement, assessment, and linkages to services and supports.
• Collaborates closely with stakeholders, outside treatment and service providers to increase community-based supports and provide in-home supports as needed.
• Provides vision-driven hope, encouragement, advocacy, support, and engagement to individuals through collaborative relationships with local hospitals, referrals from first responders, Recovery Care Organizations, physician offices, treatment programs, faith-based community programs, adult and juvenile probation, the county jail, the court system, recovery housing, Area Agency on Aging, and any other community-based organization.
• Facilitates a comprehensive assessment directed by the individual, taking a holistic approach to outline and prioritize the needs of the individual.
• Works with individuals to develop an Individualized Service Plan addressing the goals of an individual in respect to their needs and identifying available resources to achieve long-term recovery and stabilization. The Service Plan tracks progress, identifies barriers, and addresses setbacks.
• Interventions utilized include outreach and engagement, comprehensive assessment, motivational interviewing, accompaniment and warm handoffs, and follow-up. Initial engagement efforts utilize face‑to‑face evidence-based interventions that include Motivational Interviewing and other rapport‑building strategies.
• Completes documentation in accordance with stakeholder, funding guidelines, regulatory standards, program policy and/or state project requirements.
• Participates in the On Call Rotation to provide 24/7 response.
• Assists clients in meeting their recovery goals by utilizing the phases of recovery: engagement, recovery initiation, recovery stabilization and sustained recovery maintenance.
• Provides outreach and educates consumers, family members and professional staff about the recovery process, the damaging role that stigma can play in understanding recovery, and offers support related to obstacles encountered during the recovery journey.
• Provides vision-driven hope and encouragement regarding opportunities for varying levels of involvement in community-based activities (i.e., work, school, relationships, etc.), addressing their social determinants of health.
• Responsible for data collection and tracking of referrals and activities utilizing the designated data collection tool.
• Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Qualifications

• Associate degree in social work, chemical dependency, psychology, criminal justice or related human services field from an accredited college or university; OR any equivalent combination of experience and training.
• Must be willing to obtain a Certified Recovery Specialist Certification through the Pennsylvania Certification Board AND a minimum of a High School Diploma or GED if self identifies personal experience with addiction recovery or co-occurring services.
• Demonstrated ability to obtain vital information during an interview to make proper recommendations.
• Demonstrated knowledge of financial entitlement programs and available social services.
• Has basic computer skills commensurate with the position and ability to learn a computer-based electronic health records system.
• Must successfully obtain Criminal History Clearance from Pennsylvania State Police and Child Abuse Clearances from the Pennsylvania Department of Human Services and FBI Fingerprint Clearances.
• Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.

Available Benefits

• Medical and dental benefits for eligible employees.
• Retirement plan with potential for agency match.
• Tuition discounts with partnering colleges and universities.
• Career advancement opportunities.
• Generous time off for eligible employees.
• Be an SPHS Hero!

EQUAL OPPORTUNITY EMPLOYER